- Sharecare, Inc. (Montgomery, AL)
- …and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client relations ... existing accounts or new accounts + Heavy coordination with Client Success to ensure total customer satisfaction...and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills +… more
- Mass Markets (AL)
- …document customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge base ... support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is… more
- Hoar Construction (Birmingham, AL)
- …Oversee and orchestrate all client experience programs including surveys, client journey analyses, letters of recommendation, public relations efforts, ... marketing team is responsible for the comprehensive marketing, communications, and public relations efforts to propagate and promote HPM's image, position, and value… more
- Marriott (Montgomery, AL)
- …resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues + Manages, and improves service level ... Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction + Works with application… more
- ABM Industries (Lincoln, AL)
- …quality of operations. **Job Duties and Responsibilities:** + 1. Ensures optimal customer relations by maintaining constant communications with site stakeholder. ... + 2. Acts as primary liaison for all site-specific client stakeholders, actively ensuring that service is...+ 19. Manages staff in accordance with ABM employee relations philosophy and policies; hires, terminates, recommends salary changes,… more
- Marriott (Montgomery, AL)
- …resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues o Manages, and improves service level ... requirements and hospitality culture * Demonstrated ability to assess customer / client needs, creatively approach solutions, decide and influence appropriate… more
- Marriott (Montgomery, AL)
- …resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues + Manages, and improves service level ... into modern open system technologies. + Demonstrated ability to assess customer / client needs, creatively approach solutions, decide and influence appropriate… more
- Marriott (Montgomery, AL)
- …resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues + Manages, and improves service level ... Processes, and Tools** + Works with direct reports to facilitate consistency of service delivery across client groups + Facilitates compliance with the standard… more
- Marriott (Montgomery, AL)
- …resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues * Manages, and improves service level ... * Works with direct reports to facilitate consistency of service delivery across client groups * Facilitates...customer /stakeholder needs and actions consistent with the company's service standards. * Global Mindset - Supports employees and… more
- Marriott (Montgomery, AL)
- …Monitors Service Provider outcomes + Reviews estimates of work effort for client project provided by Service Providers for accuracy + Facilitates timely ... Provider outcomes * Reviews estimates of work effort for client project provided by Service Providers for...customer /stakeholder needs and actions consistent with the company's service standards. * Global Mindset - Supports employees and… more
- PNC (Huntsville, AL)
- …needed to be successful in this position. **Preferred Skills** Book Of Business, Client Relations , Credit, Credit Products, Customer Engagement, Decision ... Making, Financial Analysis, Identifying Sales Opportunities **Competencies** Business Acumen, Client Relationship Management, Customer Experience Management., Decision… more
- Marriott (Montgomery, AL)
- … Provider and internal team's outcomes. + Reviews estimates of work effort for client project provided by Service Providers and internal teams for accuracy. + ... of customer /stakeholder needs and actions consistent with the company's service standards. + Global Mindset - Supports employees and business partners with… more
- Hargrove Engineers & Constructors (Mobile, AL)
- … client team decision making and package approval. + Promoting continuing positive relations with the client building on long term relationships that continue ... assigned projects. + Familiarity with project scope, specifications, deliverables required by client , and design criteria upon assignment to a project and gaining… more
- Marriott (Montgomery, AL)
- … Provider and internal team's outcomes. + Reviews estimates of work effort for client project provided by Service Providers and internal teams for accuracy. + ... of customer /stakeholder needs and actions consistent with the company's service standards. + Global Mindset - Supports employees and business partners with… more
- American Express Global Business Travel (Montgomery, AL)
- …service techniques; act on special customer requests and maintain excellent client relations . + Coach, develop and mentor more junior Ovation Specialized ... care, first call resolution and the highest quality of customer service to GBT corporate clients. It...Gloved Service ** + Passion for Excellence in Client Service + Excellent Professional Communication -… more
- CDM Smith (Birmingham, AL)
- …from the standpoint of scheduling, contracts, conformances to drawings, specifications, and customer relations . * Ability to work independently and utilize value ... supervision. * Prepares contract extras and progress payments for client approval working with the Project Manager. * Utilizes...intent of the drawings. * Maintain comfortable business type relations with the clients. * Meet project schedule. *… more
- American Express Global Business Travel (Montgomery, AL)
- …act on special customer requests and maintain excellent client relations . **Additional Accountabilities** + Investigates/action Ovation Specialized Travel ... care, first call resolution and the highest quality of customer service to Amex GBT financial ...to jump in and flexibility in shifts to meet client needs. Support other Ovation work, including other Ovation… more
- ASM Global (Mobile, AL)
- … customer complaints. + Be onsite for high profile catering events to welcome client while exhibiting stellar customer relations . + Position is hands on ... communicate all ASM Global policies and procedures to the Client . + Responsible for all catered event sales. Create...event based on guidelines of contract + Display quality customer service at all times and follow… more
- Marriott (Montgomery, AL)
- …*Monitors Service Provider outcomes *Reviews estimates of work effort for client project provided by Service Providers for accuracy *Facilitates timely ... of customer /stakeholder needs and actions consistent with the company's service standards. *Global Mindset - Supports employees and business partners with… more
- Marriott (Montgomery, AL)
- …Monitors Service Provider outcomes + Reviews estimates of work effort for client project provided by Service Providers for accuracy + Facilitates timely ... of customer /stakeholder needs and actions consistent with the company's service standards. + Global Mindset - Supports employees and business partners with… more