- Amazon (Atlanta, GA)
- …transformation initiatives with strategic technology partners in the Customer Engagement Sector. This Go-to-Market Partner Development Manager role is ... AWS Partners and Customers by leveraging a co-sell sales motion with a cohort of Customer Engagement Technology partners in Americas to create and sell joint AWS… more
- EPAM Systems (Atlanta, GA)
- …+ Leadership and Team Management: + Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff + Foster a ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Capgemini (Atlanta, GA)
- …high levels of customer satisfaction and project profitability. The Transformation Engagement Manager will often be placed on engagements of a more ... in combination to enable the transformational goals of the customer . The Engagement Manager is...technical delivery capability + Ability to think strategically, summarize customer success outcomes into well-structured program plans… more
- Deque Systems (Atlanta, GA)
- …accessibility experts, product managers, and software developers. The Engagement Manager must be self-driven and customer experience-focused, with the ... the world. Position Description Deque is seeking a full-time Engagement Manager to join the Professional Services...closely with the account team and customers to define customer objectives, goals, scope, success criteria and… more
- Capgemini (Atlanta, GA)
- …high levels of customer satisfaction and project profitability. The Transformation Engagement Manager will often be placed on engagements of a more ... in combination to enable the transformational goals of the customer . The Engagement Manager is...technical delivery capability + Ability to think strategically, summarize customer success outcomes into well-structured program plans… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Mastercard (Atlanta, GA)
- …decisions, drives innovation and delivers better business results. **Title and Summary** Customer Success Operations Manager SessionM, a Mastercard Company, ... is a customer engagement platform empowering global brands to forge stronger and...and services. SessionM is looking for a highly motivated Customer Success Operations Manager to… more
- Amazon (Atlanta, GA)
- …all that makes it possible. From content creation tools, to intelligent and customer obsessed content delivery mechanisms, to a world class end user experience, we ... and product end-to-end. A to Z seeks a Sr. Manager , Quality who excels in turning big ideas into...so we create technical solutions working backwards from our customer 's perspective to ensure our solutions always deliver results.… more
- Cengage Group (Atlanta, GA)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...tools and analytics that support the US Higher Education Customer Success organization, as well as driving… more
- Cengage Group (Atlanta, GA)
- …. **We believe in the power and joy of learning** The Ready To Hire Customer Success Manager participates and will work to develop, manage and ... + Two or Four-year college degree desired + 2-4 years professional business-to-business sales/ customer success experience + Should be a great teammate with… more
- Doxim (Atlanta, GA)
- …and wallet share through personalized omnichannel communications. Job Summary: The Doxim Director Customer Success Manager (CSM) plays a critical role in ... Doxim is the customer communications and engagement technology leader...documentation for each account. + Liaison between Doxim Corporate Customer Success Team and Doxim Direct CSR's… more
- SAP (Alpharetta, GA)
- …drives digital and high-quality engagement with potential customers delivering superior customer experience. As a Digital Sales Development Manager of ... The purpose of the organization is to support the Customer Success board area with a broad...with rock solid business process execution. As a people manager , you are responsible for supporting the success… more
- AON (Alpharetta, GA)
- Aon is looking for a Customer Service Manager I in Alpharetta Georgia! This leadership position will work with our captive team based out of Alpharetta, Georgia ... guidance and developing performance development plans. + Manage employee engagement through open and supportive communication with the team....and policies. #li-kd1 2533081 Aon is looking for a Customer Service Manager I in Alpharetta Georgia!… more
- Marriott (Atlanta, GA)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- CARMAX (Kennesaw, GA)
- …first by helping to make the car buying experience better and more streamlined. As a Manager in Customer Service you will directly manage a team of up to 23 ... department- to motivate, answer associate questions, and drive associate engagement . + Manage Business results - Track and measure,...and transparency in every interaction are vital to your success . From dealing with complex customer issues… more
- US Bank (Atlanta, GA)
- …from Day One. **Job Description** Journey Managers at US Bank are customer obsessed in driving journey planning, visioning, development, management, and customer ... product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs,… more
- Aston Carter (Alpharetta, GA)
- …-- End-to-end success of the product in the Americas, including customer experience, execution of upgrades, ensuring knowledge of technical teams, and more. ... tradeoff decisions, managing complex situations and risks. Occasionally - manages customer escalations and orchestrates the organizational effort to resolve promptly… more
- Intuit (Atlanta, GA)
- …partner engagement and performance + Work cross-functionally to ensure customer success , onboarding, and support + Analyze performance metrics, identify ... customers. We're looking for a highly motivated Partner Development Manager (PDM) to join the Intuit Mailchimp global partner...focusing on driving mutual success through new customer acquisition, upleveling customer success ,… more
- SAP (Atlanta, GA)
- …your team** SAP Technical Quality Manager is a key member of the Customer Success organization and works with customers with Premium Engagement contracts ... Engagement program + Support or execute analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture,… more
- Carter's/OshKosh (Marietta, GA)
- …strategies, and positive customer interaction. The ASM supports the Store Manager with customer engagement , operational execution, people management, and ... management experience. + Demonstrated leadership and supervisory skills. + Demonstrated customer engagement skills. + Ability to communicate effectively with… more