- Sunrun (Atlanta, GA)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- KPMG (Atlanta, GA)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 28 **Function:** ... team. KPMG is currently seeking a Manager , Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which… more
- State of Georgia (Fulton County, GA)
- Elections Information System Help Desk Associate Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/54004/other-jobs-matching/location-only) New ... JOB SUMMARY : Under general supervision, the Elections Information System Help Desk Associate provides assistance to the Voter Registration System Administrator and… more
- Marriott (Atlanta, GA)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- BlackRock (Atlanta, GA)
- …and competitive insights, analytics, marketing, business and change management. **Team Overview:** The Service Innovation Desk (SID) is a newer function in the ... scale. **Role Responsibility:** As a member of the SI Desk , you will be responsible for resolving service... Desk , you will be responsible for resolving service tasks and addressing the needs of our institutional… more
- Aveanna (Atlanta, GA)
- …responsible for supporting sales reps across the company, through maintaining the IT infrastructure and ensuring end-user satisfaction. The Manager of ... desk helper for field sales reps to create IT solutions quickly and efficiently. Setup and deploy custom...production operations and quality assurance Identify operational issues impacting service levels and streamline IT processes to… more
- Sinclair Broadcast Group (Atlanta, GA)
- …field. + 3 years of experience in a technology management role. + Strong customer service experience. + Strong IT Service Management (ITSM) experience. + ... We are seeking an experienced ** Manager , End User Compute** to add to our...the primary point of contact for a third-party help desk but will be expected to plan and execute… more
- Abt Global Inc. (Atlanta, GA)
- …documentation to capture the implemented system design, operations manuals, and hand-off manuals for the IT Service Center (help desk ) and other Tier 1 or ... Opportunity** Abt Global seeks a qualified DevOps Engineer Senior Manager to support our DDS Division. This is both...Scripts + Work with AWS, implementation partners, and internal IT and Digital staff to: + Advocate the benefits… more
- Marriott (Atlanta, GA)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting Operations… more
- Marriott (Atlanta, GA)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Atlanta, GA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Cayuse Holdings (Atlanta, GA)
- …skills + Incident response experience in a high energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to ... Support and respond to incidents working with the the Service Desk and Desktop support teams +...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- SHI (Atlanta, GA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …implementing new monitoring solutions. + Document user guides, monitor deployment processes, and train IT and service desk staff in monitoring software and ... mentoring of less-experienced engineers. + Reports to the NOC Manager , or the Run or Build Manager ...3 and above, up to 5+(stable)). + Well-versed in IT service and network monitoring tools and… more
- Marriott (Atlanta, GA)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Publicis Groupe (Atlanta, GA)
- …collaboration with leadership across all PXP USA functions and the Publicis Groupe shared service IT organization. The goal is excellence in execution today and ... Publicis Groupe global network. This role requires a hands-on manager with a strong technical background, a broad range...globe within PXP and with the Publicis Groupe shared service IT organization as well as with… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …on-call support to ensure application functionality and to minimize disruptions. + Monitors the IT Service Management System to resolve customer issues and meet ... analyses for supporting maintenance improvements and upgrade planning. + Interacts with Service Desk teams to minimize ticket instances, decrease ticket… more
- Ensono (Atlanta, GA)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- SHI (Atlanta, GA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Capgemini (Atlanta, GA)
- …a plus . Experience in standing up greenfield ServiceNow solutions to support Service Desk operations . Experience developing and implementing systems using ... demonstrate the value of the Now Platform with business (non- IT ) stakeholders and be able to translate business outcomes...Service Center . Experience in being a People Manager for both senior and junior technical resources, or… more