- Wells Fargo (Shoreview, MN)
- **About this role:** Wells Fargo is seeking an Escalations Associate **In this role, you will:** + Research and resolve escalated inquiries and complaints ... including review of in process, closed, or cancelled single loan or credit exceptions, applications, claims, files or online transactions + Determine appropriate course of action by conducting investigative steps to identify the issues, research product… more
- CH Robinson (Minneapolis, MN)
- Join us as an ** Associate Portfolio Executive** and begin learning and building your customer portfolio as part of an accelerated training track, ensuring service ... the training track, you will move into a Portfolio Executive role. The Associate Portfolio Executive position stands out as a premier opportunity, offering abundant… more
- CVS Health (Plymouth, MN)
- …health care more personal, convenient and affordable. Position Summary The Associate Plan Builders will provide plan benefit review, interpretation and systematic ... benefit plans. Plan Builders must be able to research and follow through on escalations and urgent requests. They must possess an analytical system coding ability to… more
- Humana (St. Paul, MN)
- …to established governance frameworks and service level agreements. + Manage vendor escalations and resolve service issues. + **Governance:** + Develop and implement ... work EST hours,_ _but as an operational role, may have weekend/after-hours escalations at times_ \#LI-Remote \#LI-CB2 **Scheduled Weekly Hours** 40 **Pay Range** The… more
- Navient (St. Paul, MN)
- …to thousands of scholarships to help students pay less. **The Client Happiness Associate position will report to the Supervisor, Client Happiness.** **As the Client ... Happiness Associate , you will:** + As the brand representative of...and maintain professional conduct + Ability to handle client escalations , utilize appropriate de-escalation techniques, take ownership, and resolve… more
- SHI (St. Paul, MN)
- …Services Engineer - Azure + AZ-104: Microsoft Azure Administrator certification, equivalent Associate level Azure certification, or ability to obtain within 3 months ... within 6 months of hire. {ASG Managed Services Engineer - ITaaS + M365 Associate or GWS Professional Administratoror ability to obtain within 3 months of hire. +… more
- Zurich NA (Anoka, MN)
- …end-user satisfaction process and service improvement programs. * Manages incident escalations and complaints, working with the Business Unit to resolve individual ... in the Application Support area OR * Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Application Support… more
- State of Minnesota (Roseville, MN)
- …end user support teams, assisting with complex technical issues and escalations **Minimum Qualifications** **_To facilitate proper crediting, please ensure that your ... related field may substitute for one year of experience, OR a related Associate 's may substitute for six months. **Preferred Qualifications** + Ability to acquire… more
- Humana (St. Paul, MN)
- …maintain project plan. + Manage the RAID log (Risk/Issues log for escalations ). + Convene matrixed operational partners to solve for operational gaps/barriers. ... (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- SHI (St. Paul, MN)
- …**Certifications Required** + AZ-104: Microsoft Azure Administrator certification, equivalent Associate level Azure certification, or ability to obtain within 3 ... rotating on-call engineer schedule, you must provide after-hours support for escalations . + Maintain the required utilization levels.These requirements may change… more
- Acxiom (St. Paul, MN)
- …use and clients are maximizing value from product/service investments. Handles escalations and coordinate across functional areas of the company, including Sales, ... innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS… more