- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- General Dynamics Information Technology (Mclean, VA)
- …SKILLS AND DEMONSTRATED EXPERIENCE: + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks ... Specialist joining our team to provide Tier one and two mission IT support for all IT -related issues and requirements supporting IT services and… more
- Insight Global (Fairfax, VA)
- …exciting opportunity with the government to provide Tier 2 Service Desk support for their IT Operations Support division. Duties include: * Analyze ... as well as meeting SLAs. * Provide technical escalation support to all Tier I and II...Experience * 2 + Years experience as a Tier 2 Service desk engineer * Experience… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... IT environment. This role involves managing day-to-day ...Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for… more
- MindPoint Group (Washington, DC)
- …+ And more! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Clearance Required -...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- MindPoint Group (Washington, DC)
- …and development **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, ... Incident Response ( Tier 2 ) - Clearance Required -...cybersecurity advisors to key government and commercial decision-makers and support security operations for some of the most security-conscious… more
- BAE Systems (Lorton, VA)
- …a very unique program. The primary responsibility of this role is to provide onsite Tier 2 technical support to 300 network users between the hours ... exhibit strong attention to detail + Be able to support multiple projects in unison + Maintain flexibility and...be available based on position level and/or job specifics. ** Tier 2 Systems Administrator** **101573BR** EEO Career… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and ... Program Manager ( Tier 2 /3 O&M) Job Category: Project...service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services… more
- CACI International (Springfield, VA)
- …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- William C Brown Inc (Chantilly, VA)
- …Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance ... + Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for...records are accurate, inventory. + Layer 1 and Layer 2 network experience. + Configure and troubleshoot layer … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in...security clearance. + Minimum three (3) years of overall IT experience, and at least two ( 2 )… more
- General Dynamics Information Technology (Quantico, VA)
- …all organizational levels **Basic Qualifications:** + **HS Diploma;** AAS degree preferred + ** 2 + years** of IT support experience + Experience supporting ... Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support ,ITSM,Remedy Help Desk **Certifications:** CompTIA - Security+ CE - CompTIA… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, ... using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual… more
- ManTech (Mclean, VA)
- …and demands. You and your team provide daily support to the IT infrastructure and mission applications, including Tiers 0- 2 , which includes problem ... **Secure our Nation, Ignite your Future** **Enterprise IT Support Officer (EITSO) - Remote...troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user… more
- Parsons Corporation (Alexandria, VA)
- …in a classified and unclassified Windows\Linux desktop and server environment. Provide Tier 1-III/other support per requests from DoD government customer. ... experience in Active Directory or Windows Enterprise Administration including support delivery, consulting, architecting, IT operations, or...patching, hardening, etc.) + 10+ years of experience providing Tier 1 - Tier 3 support… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 60+ administrators and ... DHS CISA ensuring that new services incorporated receive a standardized onboarding approach for Tier 0 and 1 service support . Candidates will be responsible for… more