- Eversource Energy (East Berlin, CT)
- IT Analyst , Service Management \(Hybrid\) This is a hybrid role\. The first three months are fulltime in the office\. **Our Team** IT Analyst , ... creation of current/future state process modeling + Understanding and knowledge of IT service management \(ITSM\) - specifically demand management best practices… more
- Eversource Energy (East Berlin, CT)
- …_Lead Change_ + Proactively seek out opportunities to improve business performance and customer service \. + Respond positively to new demands or circumstances + ... IT Associate Analyst , Information Security \(Hybrid\)...work processes _Focus on the Customer_ + Deliver superior service to our customers, both internal and external, in… more
- SHI (Hartford, CT)
- …+ Actively managing responses to customers requiring technical assistance, assistance in customer retention, and improving customer service relationships. + ... **Job Summary** The ASG Service Desk Analyst will serve as...providing a single view to the organization for Cloud customer technology related incidents. This position is remote with… more
- Valvoline Global (Hartford, CT)
- …and support to develop and advance within our global company. The Salesforce Senior Business Analyst will serve as the IT liaison to the business and is ... has a rewarding opportunity as a **Salesforce Senior Business Analyst .** We whole-heartedly adopt a 'never idle' mindset. We...resolve issues, which may require interaction with other internal IT teams, managed service provider(s) and vendors… more
- Hartford HealthCare (Farmington, CT)
- …our /own/identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. ... will be given to individuals with prior Epic experience both on the IT or operation sides. *_Position Summary:_* Analysts for CareConnect works to design, configure… more
- Marriott (Hartford, CT)
- …one of the following: + Hospitality or hotel industry using a PMS system or customer service business application support + Call center or customer care ... center experience + Computer support + 2+ years' experience in a contact center, customer service or hospitality environment + High school diploma or equivalent… more
- Otis Elevator Company (Farmington, CT)
- …We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize ... CT, 06032 USA **Job Title** Sales & CRM Business Analyst **Role Overview** **:** The Sales & CRM Business...and billing stakeholders. The features designed are primarily for Customer Relationship Management (CRM) solutions but the BA will… more
- Public Consulting Group (Hartford, CT)
- …and technical skillsets. They will work with clients and must have excellent customer service , organizational, attention to detail, and analytic skills. This ... (FSS) Center of Excellence (COE) is seeking a Systems Analyst 1. PCG Health supports hundreds of healthcare providers...reporting services. This position will work on our Business IT Team, assisting as a liaison to our technology… more
- Comscore (Hartford, CT)
- …material + Helps train new employees and mentors others + Upholds a high customer service ideal and positive attitude Core Qualifications: + 2-4 years Product ... has an immediate opening for a Senior Product Management Analyst to join our Hollywood Software Exhibition Products team,...cinema exhibitors in the world. The Sr. Product Management Analyst will be required to quickly develop an in-depth… more
- IMSolutions, LLC (Hartford, CT)
- Communications Analyst Remote Full Time \#1216 - Client Services Mid Level Share (https://imsolutions1.applytojob.com/app/share/fsYi7QDUuv) IMSolutions seeks an ... experienced Communications Analyst Designer to fill an exciting opportunity working in...effectiveness and determine best practices. + Coordinate with other IT groups and clients to schedule tasks required to… more
- Rocket Software (Hartford, CT)
- …in what they're doing!** **Job Description Summary:** The Professional Services Revenue Analyst is responsible for managing the global revenue stream for Rocket ... Software's Professional Services organization. As advisor to the Customer Solutions Engineering (CSE) leadership team, the Professional Services Revenue Analyst … more
- The Hartford (Hartford, CT)
- …edit Hartford's billing guidelines to ensure the highest quality legal services are obtained. Customer Service + Provide consistently high levels of customer ... The Hartford is seeking to hire a Senior Billing Analyst to join our Legal Operations team. We are... concerns to assist in problem resolution. + Provide customer assistance, guidance and service in utilization… more
- Hartford HealthCare (Farmington, CT)
- …Service Center Director. *_Position Responsibilities:_* *Key Areas of Responsibility* *1. ** Customer Service and Consultation* | Advises and consults with ... provide business solutions which will improve the effectiveness and efficiency of service delivery to the department's customers. Business Analyst provides human… more
- Cayuse Holdings (Hartford, CT)
- …+ Incident response experience in a high energy IT environment working closely with IT Service Desk, and IT Operations support + Ability to quickly ... time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills...time during employment. Minimum Skills: + Excellent communication and customer facing skills + Service Now administration,… more
- Hartford HealthCare (Farmington, CT)
- …operations. . Executes strong analytical and problem-solving skills with a commitment to customer service . . Experience working in and contributing to a ... identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the...production go-live. . Serve as project lead and solution analyst for customer projects as needed. .… more
- J&J Family of Companies (Hartford, CT)
- …Sales & Distribution Module + Understanding of the end-to-end Supply Chain and/or Customer Service /Support + Solid ability to collaborate with and influence ... Senior Analyst , BPO Order to Cash - 2406188912W **Description**...for future transformation of our distribution capabilities for the customer . This project will lay the groundwork for the… more
- Humana (Hartford, CT)
- …with more than 2,000 physicians and approximately 70,000 Medicare fee-for- service beneficiaries. Additionally, DVACO currently holds performance-based contracts with ... DVACO's total number of beneficiaries to over 200,000. The Financial Analyst _(Actuarial Focus)_ will be responsible for interpreting data, leveraging analytical… more
- The Hartford (Hartford, CT)
- …business partners, including agents, policyholders and Underwriters while providing superior customer service . Experience, education and skills: + Bachelor's ... Claims Analyst FL - CV08CE We're determined to make...part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support… more
- Broadridge Financial Solutions (Hartford, CT)
- …+ Excellent troubleshooting and problem- solving skills, specific to highly technical and customer focused service environment. + Prior experience in a delivery ... to achieve clients' digital transformation strategies. The Sr. Business Analyst plays a critical role in supporting the business...the technical solution planning and delivery + Participate in IT meetings as needed to transfer knowledge of the… more
- Ford Motor Company (Hartford, CT)
- …Assist with daily operations including triage, troubleshooting, and resolution of eCommerce customer , dealer, and supplier issues within Service Level Agreement ... advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the...the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles… more