- Trustmark (Honolulu, HI)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities + Researches and resolves high volume of complex customer inquiries and escalations, through a strong understanding of business rules, products and procedures. May be involved in retaining clients at risk of terminating. May support several… more
- Queen's Health System (Honolulu, HI)
- …assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sources. II. ... TYPICAL PHYSICAL DEMANDS: * Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions * Frequent: reaching below shoulder level, frequent gripping of an object. * Occasional: sitting, stooping/bending, twisting… more
- Spectrum (Mililani, HI)
- …(restrictions do apply). The purpose of theSpectrum Customer Service Sales Representative - Inbound Sales Representativeis to maximize sales opportunities by ... inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after… more
- Quadient (Honolulu, HI)
- …environment? If so, we want you on our team as an Outbound Telemarketing Representative ! In this dynamic role, you will leverage our competitive database to conduct ... B2B manual calls to generate and qualify leads + Follow up on call assignments provided by your supervisor + Accurately enter prospect information into our… more
- Transdev (Pearl City, HI)
- …check. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... Representative provides exceptional service support for all inbound call queues. This support must be conducted in a...Time Req ID: 30 Pay Group: CDB Cost Center : 403 The above statements are intended to describe… more
- Robert Half Office Team (Honolulu, HI)
- …Hawaii. This position is within the telecom industry and will be situated in a call center environment. The successful candidate will be a key figure in managing ... Answering inbound calls in a timely and professional manner * Providing high-quality call center customer service * Data entry and order entry tasks as required… more
- TEKsystems (Honolulu, HI)
- …assisting, data entry, scanning, greeting people, etc. Skills: Customer service, Data entry, Call center , Service, Inbound call , Csr, Customer support Top ... Skills Details: Customer service,Data entry, Call center ,Service,Inbound call ,Csr,Customer support Additional Skills & Qualifications: Minimum of 1 year of… more
- Robert Half Office Team (Honolulu, HI)
- …calls, and performing data entry tasks. This position is set in a dynamic call center environment and requires a strong proficiency in software technology and ... offering a contract employment opportunity for a Customer Service Representative based in Honolulu, Hawaii. In this role, you...* Working collaboratively within a team environment in a call center . * Utilizing software technology and… more
- Highmark Health (Honolulu, HI)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- CVS Health (Honolulu, HI)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... an extremely talented team within CVS Specialty as a Benefits Verification Representative . This position will require you to demonstrate strong attention to detail,… more
- Highmark Health (Honolulu, HI)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Cardinal Health (Honolulu, HI)
- …with medical billing preferred + Experience with insurance verification preferred + Prior Call Center or Inbound Call experience preferred **_What is ... expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex… more
- CVS Health (Honolulu, HI)
- …of customer service, pharmacy or related experienceResident of HawaiiPreferred Qualifications Call center experience Pharmacy or PBM environment preferred ... care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just… more
- Navy Federal Credit Union (Kailua, HI)
- …skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking or financial institution + Experience in ... working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Location: 25 Kaneohe Bay Drive, Kailua, HI 96734 Based upon business needs, this position may require working at or transferring permanently to neighboring… more
- Sanofi Group (Honolulu, HI)
- …Account, other Sanofi-Genzyme ABMs and Medical (as appropriate). + Complete call reporting, business plan updates and expense reports, and operate within ... products preferred + Working knowledge of and familiarity with the hospital and cancer center environment preferred. + Driving a company car in a safe manner to… more
- Magellan Health Services (Schofield Barracks, HI)
- …team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call ### ... The Performance Center Manager (PCM) serves as their assigned installation's...It has come to our attention that a false representative is contacting potential candidates and offering them work… more
- HomeSafe Alliance (Honolulu, HI)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **HomeSafe Alliance** is the single global...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more
- Fresenius Medical Center (Hilo, HI)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... to ensure reliable and adequate coverage. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program needs.… more
- Sutherland Global Services (Honolulu, HI)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with...& Specific Details + Information provided on the phone call + Routing Pathways + Self-Service Options + Assisting… more
- Transdev (Pearl City, HI)
- …at any time; be able to pass a drug screen and background check. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: ... concur reports + Create various utilization and reconciliation reports monthly + Assist with call queues when necessary to ensure service levels are met + Adhere to… more