- Dunhill Professional Search (Washington, DC)
- …ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to track and ... role opening working with the Department of Energy! The ITSM analyst responsible for supporting information gathering, interviews and compiling the assessment… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide incident… more
- Robert Half Technology (Bethesda, MD)
- Description We are seeking a Help Desk Analyst II to join our team in Bethesda, Maryland. In this role, you will be responsible for providing basic support ... manage Conference Room Setup & Cleanup * Proven problem-solving skills in a Help Desk Analyst role * Excellent communication and interpersonal skills *… more
- Robert Half Technology (Washington, DC)
- Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful ... in the use of Active Directory. * Minimum of 1 year of experience in a Help Desk Analyst role or similar. * Strong problem-solving skills with the ability to… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- Robert Half Technology (Alexandria, VA)
- …Job Description: The Customer Support Agent (CSA) will represent NMFTA in providing exceptional customer service and technical support to clients and end-users. The ... CSA will identify client needs, clarify information, and resolve issues that hinder the use of NMFTA's software applications or cloud services. The primary objective is to build lasting relationships and engage clients by actively listening and working… more
- CACI International (Chantilly, VA)
- …resources o **Preferred Certifications:** o CompTia Ao CompTia ServerCompTia Network+ HDI Customer Help Desk Analyst Microsoft Office Specialist What We Can ... **You'll Bring These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working… more
- CACI International (Chantilly, VA)
- …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- NuAxis Innovations (Reston, VA)
- **Call Center Analyst - HR Desk ** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- ManTech (Herndon, VA)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team… more
- Carrington (Washington, DC)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Federal Reserve Bank (Washington, DC)
- Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : ... of roles: Data Analysis and Reporting: Produce charts, graphs, and other visuals to help analyze data, including use of data analysis and presentation tools such as… more
- Marriott (Washington, DC)
- …other Marriott Products to include Business Applications, and Property Management Systems. The Help Desk operates on a 24x7x365 basis and flexibility with ... Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides...customer inquiries per department policy * Creates and updates Help Desk incident or service tickets as… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging,...experience Responsibilities include: + Assist the team with taking help desk calls, emails, and support to… more
- Gemini 3 Group (Arlington, VA)
- …and review of the reports, tasks, and deliverables. + Provide onsite DAI Help Desk support for DAI users, time and attendance, create, de-conflict ... Lead Financial Management Analyst - Arlington VA (Arlington, VA) Job Title...the reports, tasks, and deliverables to provide onsite DAI Help Desk support, create, and de-conflict new… more
- Jacobs (Washington, DC)
- …-side training to analysts. + Train analysts/operators in a classroom setting. + Staff the Help Desk : respond to user requests and work with the engineering team ... join our team. As a Field Service Representative (FSR) Analyst , you will be on the front lines assisting...Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring… more
