- Hilton (Chicago, IL)
- …_id=GMB\-AMER\-HI\-CHIPHHH&y _source=1 _MTIyMDgwMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\) as a full\-time Guest Service Agent ... Resorts property, then we want you to be a part of our team\!As a Guest Service Agent , you would be responsible for greeting and registering guests and… more
- Hilton (Springfield, IL)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for… more
- Hilton (Chicago, IL)
- The **Embassy Suites by Hilton Chicago Downtown Magnificent Mile** **is searching for a** ** Guest Service Agent ** **to join their front office team\! If you ... it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Part\-Time Guest Service Agent \- Embassy Suites by Hilton Chicago Downtown… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Drury Hotels (Springfield, IL)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Drury Hotels (Mount Vernon, IL)
- … guest safety and security during overnight hours. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests ... work together-across 150 hotels in 26 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with… more
- Hilton (Chicago, IL)
- …and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible ... **Join the Palmer House Hilton as a Customer Care Agent and experience the opulence and beauty of Chicago's...hotel\!** Be a part of 150 years of world\-class service and carry it forward into the next century\!… more
- Spanish Peaks Mountain Club (Chicago, IL)
- …guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicating and partnering with ... Please Click Here (https://www.myworkday.com/montage/d/task/1422$1471.htmld) to apply internally. Front Office Agent SUMMARY The Front Office Agent is… more
- Marriott (Chicago, IL)
- **Job Number** 24095063 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Chicago, 151 West Adams Street, Chicago, Illinois, United States ... N **Position Type** Non-Management **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile… more
- Hilton (Chicago, IL)
- …demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the ... leading global hospitality company, spanning the lodging sector from luxurious full\- service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For… more
- IHG (Chicago, IL)
- …High School diploma /Secondary qualification or equivalent. One year front office/ guest service experience strongly preferred. Proficiency in Opera is ... faxes, etc. + Record guest preferences in the system, as well as service recovery process through tracking systems, such as HotSOS. This may also involve working… more
- Aimbridge Hospitality (Peru, IL)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- HEI Hotels and Resorts (Chicago, IL)
- …Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. ... of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. + Promptly answer the telephone… more
- Marriott (Chicago, IL)
- **Job Number** 24085744 **Job Category** Rooms & Guest Services Operations **Location** The Westin Chicago River North, 320 N Dearborn St, Chicago, Illinois, United ... expediting problem payments (eg, problems processing credit card). Follow up with guest regarding satisfaction with guest -related issues. Process all guest… more
- Aimbridge Hospitality (Bedford Park, IL)
- …meeting. + Focus the Front Desk Department on their role in contributing to the guest service scores. + Monitor all VIP's special guests and requests. + Maintain ... an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and… more
- Aimbridge Hospitality (Peoria, IL)
- …management. Property Details Our modern, upscale Peoria hotel offers the absolute best in guest service satisfaction, to go along with a prime Peoria, IL ... to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency...all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with… more
- Aimbridge Hospitality (East Moline, IL)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Marriott (Springfield, IL)
- …Maintains accountability for achieving revenue goals, team booking pace goals, guest and associate satisfaction and overall financial performance of hotels within ... * High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR * 2-year degree from an… more