- EDB (Columbus, OH)
- … organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, development and ... our growing business. + Develop business processes using Jira Service Management to provide measurable and auditable IT...growth objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and… more
- InfraSource (Columbus, OH)
- …all - a commitment to safety, quality, and our people. Job Title: Help Desk /Infrastructure Manager Location: Columbus, OH Job Summary: The Help Desk ... footprint across the organization. Responsibilities: + Works in close conjunction with IT top management to coordinate help desk /infrastructure related projects.… more
- Cayuse Holdings (Columbus, OH)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Aimbridge Hospitality (Findlay, OH)
- …and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: ... preparing daily reports balancing transactions and conducting security walks. Front Desk Agents are responsible for greeting and registering the guest, providing… more
- ChenMed (Columbus, OH)
- …We're rapidly expanding and we need great people to join our team. The Front Desk Team Member is one of a patient's first contact with our ChenMed family and, ... as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in...administrative support. He/she reports up to an Assistant Center Manager or Center Manager , but could receive… more
- Marriott (Columbus, OH)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Robert Half Technology (Beachwood, OH)
- Description We are offering an exciting opportunity for an IT Manager in Cleveland, Oh. This role is centered around managing network infrastructure, cyber ... including maintenance of network component inventory and related documentation. * Establish service level agreements with end users. * Manage and ensure the… more
- Sierra Nevada Corporation (Dayton, OH)
- …request; promptly enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls ... technical position will diagnose, resolve, and respond to local IT incidents and service requests. Support will...takes direction from, and is supervised by a Corporate IT supervisor / manager . Will also receive… more
- ChenMed (Columbus, OH)
- …ensure quality and consistency of daily and super huddles. + Addresses/resolves any customer- service issues and elevates them to Center Manager and/or Market ... and we need great people to join our team. The Center Clinical Manager is a healthcare and leadership-focused position working directly with patients and their… more
- Marriott (Independence, OH)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting Operations… more
- HEI Hotels and Resorts (Cincinnati, OH)
- …and invite all qualified military candidates to apply. Overview Ensure guest service standards of the guest arrival, departure, and any other guest contact ... efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Responsibilities + Ensure efficient guest registration,… more
- Camping World (Piqua, OH)
- …customer focus to the business._ **Camping World is seeking a** **Finance & Insurance Manager ** **to join our growing team.** **Are you working long hours in your ... Camping World is seeking an experienced Finance & Insurance Manager (F&I). If you are a self-motivated professional with...If you are a self-motivated professional with superior customer service skills we want you on our team! The… more
- ABBTECH Professional Resources, Inc. (Cincinnati, OH)
- …Desk Side technicians can and should use remote tools to remediate an incident that Service Desk was not able to fix. These activities are as described in the ... using the IRS incident management system, which is an implementation of HP's Service Manager COTS product. Each technician will manage his/her incident inventory… more
- MCPc Holdings, Inc. (Berea, OH)
- …advancement The Secure Reception Coordinator is responsible for performing a variety of service functions related to the front desk operations and the general ... services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management...+ 3-5 years of experience in security or front desk duties. + Demonstrated customer service experience… more
- Marriott (Columbus, OH)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Columbus, OH)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- SHI (Columbus, OH)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Columbus, OH)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- MCPc Holdings, Inc. (Cleveland, OH)
- …a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition. MCPC has ... performing the duty of maintaining a high-level of customer service through developing new customer relationships and retaining and...time. Problem resolution may involve the use of help desk request tracking tools, as well as require that… more
- Marriott (Columbus, OH)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more