- Citizens (Glen Allen, VA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Glen Allen, VA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- Capital One (Richmond, VA)
- West Creek 3 (12073), United States of America, Richmond, Virginia Senior Associate, Product Designer (Card Fraud & Disputes Design) The focus of the Fraud & ... track. Our goals are in service of delivering excellent customer experiences while driving value for our business. The...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Bank of America (Richmond, VA)
- …risk and create mitigation strategies. **LOB Job Description:** This role will support Emerging Risk Fraud Strategies primarily in Digital products; ... Cons Prod Strat Analyst III- Digital Fraud Strategies Charlotte, North Carolina;Belfast, Maine; Plano, Texas;...teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of… more
- Bank of America (Richmond, VA)
- Cons Prod Strat Analyst III - Fraud Detection Strategies Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- CVS Health (Richmond, VA)
- …providers, claimants, customer members, etc. - Facilitates the recovery of company and customer money lost as a result of fraud matters. - Provides input ... what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at...effectively pursue the prevention, investigation, and prosecution of healthcare fraud and abuse, to recover lost funds, and to… more
- Capital One (Richmond, VA)
- …Bank, which may include checking and savings products, marketing, operations, payments and fraud support . The successful candidate must be capable of quickly ... Creek 7 (12077), United States of America, Richmond, Virginia Senior Manager, Senior Counsel - Retail Bank...Legal team is seeking an attorney to provide legal support for Capital One's Retail Bank. At Capital One,… more
- Truist (Richmond, VA)
- …the following job description:** **Location is flexible** This role is a Senior Product Manager who balances business, technology and design priorities to deliver ... team can then prioritize as epics and features. The Senior Product Manager is a thought leader amongst their...and drive the business on all aspects of demand, customer experience, and conversion. NOTE: In some Agile teams,… more
- Lincoln Financial Group (Richmond, VA)
- …Associate degree in lieu of required experience. + 3-5+ Years of Client Customer Support and Operations experience that aligns with the responsibilities for ... a Glance** We are excited to bring on a ** Senior Compensation Processor** to support the Producer...and rush requests, demonstrating flexibility and responsiveness to meet customer needs. + You will act as a point… more
- Citizens (Glen Allen, VA)
- …+ Performs routine, analytical review of data and/or documentation which may include customer data and/or review for fraud /risk activities. + Perform other such ... Description As the Home Mortgage Senior Business Analyst, you will work independently, and...document and analyze business requirements. + Responsible for project support and collaboration, which involves providing support … more
- Highmark Health (Richmond, VA)
- …set the rates. Prepares a variety of reports and provides rationale and support to other areas within the organization, clients, and possibly producers regarding one ... + Analyze member risk and engage internal departments to manage this risk. + Support other internal initiatives which may include but not limited to fraud … more
- Bank of America (Richmond, VA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as… more
- Bank of America (Richmond, VA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as… more
- CARMAX (Richmond, VA)
- …collaborative, self-motivated individual to join our CarMax Audit Services team as the Senior Manager focused on Technology Audit. This role will help lead the ... and operational audits of processes, policies and procedures. The Senior Manager, Technology Audit will help manage and lead...it relates to specific technologies and audit techniques, and support the team in development of tools. Review work… more
- DXC Technology (Richmond, VA)
- …and quality assurance. + Ensure compliance with established standards and procedures. + Support senior analysts in analyzing data trends and reporting. + Assist ... our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on… more
- TTEC (Richmond, VA)
- …+ 10 years' experience in a BPO sales environment, with experience in outsourced customer care services or fraud prevention & detection solutions + Verifiable ... the US, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company… more
- Lincoln Financial Group (Richmond, VA)
- …and related value-add services. You will act as a resource to support the definition of product strategy, vision, value proposition, and product enhancements. ... the product lifecycle to ensure group products/services are market competitive and meet customer needs. **What you'll be doing** + Maintains knowledge on current and… more
- Citizens (Glen Allen, VA)
- …fulfilling career with exciting new challenges and opportunities to stretch yourself! The Senior Manager of First Line of Defense (1LOD) Risk for Consumer Specialty ... with CSO lines of businesses to provide consultative guidance to support risk identification, assessment and quantification, aggregation reporting, monitoring and… more
- Lincoln Financial Group (Richmond, VA)
- …team members and other actuarial associates + Receive coaching and mentorship from senior actuarial associates and leaders + Support the group's actuarial ... at a prescribed pace. The program is designed to support you as you work towards your FSA and...insurance product or re-pricing an existing product based on customer needs Risk Management/Analysis + Partnering with various teams… more
- DXC Technology (Richmond, VA)
- …Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our ... highly complex business processes middle and back offices- while facilitating customer experience transformation. Essential Job Functions: + Will handle Life… more