- Renewal by Andersen (Farmingdale, NY)
- Customer Escalation Specialist Renewal by Andersen - Farmingdale, NY Renewal by Andersen is the custom division of Andersen(R) windows. Founded in 1903, ... and better window and door replacement experience for homeowners. As a Customer Escalation Representative, your job will be to assist our customers with their… more
- M&T Bank (Bridgeport, CT)
- …work flow analysis, statistical analysis, and financial analysis. + Analyze customer and competitive behavior across all channels and identify emerging trends ... emerging trends towards improving network performance and profitability by analyzing customer and competitive behavior across all channels. + Maintain an awareness… more
- Diageo (Stamford, CT)
- …end processes underpinned by reliable and consistent operations, and outstanding customer experience. + Trusted business partners: Credible change leaders with ... the above, but also create, articulate and be responsible for the escalation matrix, and hold various partners accountable against the defined RASCI. Developing… more
- M&T Bank (Bridgeport, CT)
- …customer needs on inbound and/or outbound calls and refers complex customer needs to the appropriate Specialist . **Primary Responsibilities:** Demonstrate and ... throughout the new hire training process. Take ownership of the customer issue until resolution or escalation and follow-up with the customer once servicing… more
- TD Bank (Westport, CT)
- … relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to ... and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible… more
- Philips (Stamford, CT)
- …diagnostics to external healthcare customers and field partners in order to resolve customer equipment issues and initiate escalation , if appropriate. US work ... Monitoring in the Mid- Atlantic region. This position is responsible for customer relationship management through the effective application of technical knowledge to… more
- M&T Bank (Bridgeport, CT)
- …Experience or coursework in a financial crime or law enforcement related field Customer service experience in a specialist or supervisory role Experience working ... and regulations impacting card fraud detection activities to protect Company and customer interests. + Communicate with customers, merchants and Visa personnel to… more