- Spectrum (San Antonio, TX)
- …or equivalent PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone ... and phone services (restrictions do apply). JOB SUMMARY TheResidential Retention Representativemaximizes opportunities to retain existing customers from disconnecting… more
- Spectrum (Charlotte, NC)
- …internet, TV and phone services (restrictions do apply). JOB SUMMARY TheBusiness Retention Representativemaximizes customer and revenue retention via inbound and ... Identify and engage with company personnel to assist with retention efforts as warranted. + Ask insightful questions regarding...customer satisfaction and reason for cancellation. + Update CSG, Sales force, CIT, and billing system with result of… more
- AutoZone, Inc. (Elk Grove, CA)
- …of 7 years of experience in direct supervision of customer service, sales ; call center management or customer retention /Account Management in a SaaS ... Position Summary: The Customer Retention Manager plays a key role in shaping...: Promote a positive experience for the customer from sales to onboarding and throughout their customer life cycle,… more
- DISH Network (Roseland, NJ)
- …Mobile, DISH Wireless, OnTech and GenMobile. **Department Summary** Our award-winning Inside Sales & Retention team successfully influences existing and future ... The Retention Executive position provides incredible opportunities to develop sales skills and grow a long-term career at a company that generates… more
- Wolters Kluwer (Kennesaw, GA)
- …content product sales + B2B inside sales , contact or call center sales /supervisory experience **Other Knowledge, Skills, Abilities, or ... sales objective through effective management of a business retention sales team of 8-10 inside ...escalating and resolving issues + Regularly inspects key individual sales metrics used for diagnosis (ie call … more
- AAA Mid Atlantic (Forks, WA)
- …This position is part of our Membership Care Unit which is part of our dynamic Call Center Team! This is a work from home position, candidates must live within ... connection via Ethernet cable is required throughout employment. Contact Center Associates are not authorized to utilize wireless, DSL,...+ Two (2) to five (5) years of customer sales and service and/or retention experience. +… more
- Extra Space Storage (Midvale, UT)
- …conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on building an ... work. **Job Summary** Manages a team of dynamic inbound sales agents in a hybrid work environment. Measures and...+ Assists with the oversight and supervision of the call center 's day-to-day operation. + Handles escalated… more
- Molina Healthcare (New York, NY)
- …**Work Location - New York** Oversees the day-to-day operations of the retention call center and field sales teams; Oversees and evaluates quantitively ... on continuous improvement. + Evaluates and optimizes processes as they are related to call center and field operations. + Innovative thinker in the design,… more
- Spectrum (Pharr, TX)
- …related field or equivalent experience Required Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone ... JOB SUMMARY Responsible for managing retention agent in an effort to retain existing...improve commission earnings potential. + Manage agent compliance of call handling metrics to include productive time, schedule adherence,… more
- AAA Northern California, Nevada & Utah (Tempe, AZ)
- …office set-up assistance + Wellness programs and more! What you will do: + Drive sales through outbound call campaigns + Source, develop leads and prospect + ... We call our club's vision, mission, values, and supporting...Smart Home Security is hiring NOW! AAA Smart Home Sales Agents receive: + Uncapped pay - Combined with… more
- Geisinger (Pittston, PA)
- …Summary Responsible for building membership in Geisinger Gold Health Plan through effective phone sales efforts. Assist in managing call flow by adhering to the ... other the Health Plan departments, clients, prospects and brokers to fulfill sales and service objectives. Job Duties + Increases membership through effective … more
- Healthfirst (NY)
- …accredited institutionplus 3 year of related work experience including inbound and outbound call center within a healthcare environment. + Work experience within ... enrollment through verification of submitted application by the Senior Retention AdvocateTeam. + Assists with orientation of new Senior...monthly reports. + Serve as a resource to the Sales Teams for Medicaid Eligibility and other Medicare Savings… more
- 2-10 Home Buyers Warranty (Aurora, CO)
- Customer Retention Specialist Targeted compensation: $17/hr plus commission up to $2K+/Month (uncapped commission)Compensation commensurate with experience and skill ... us. What is the role and where can you add value? Our Customer Retention Specialists are highly skilled communicators who build loyalty and trust, find mutually… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... is the right fit for you. The Personal Lines Retention Agent provides a high level of service to...Are driven by competition. + Enjoy participating in competitive Sales incentive contests held throughout the year. + Want… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED) We are hiring call center insurance agents who are positive, persuasive, and have the drive ... role, you will provide full lifecycle customer service and sales to a ssist customers in understanding their coverages...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …industry and account management. Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. In addition, ... POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced...insurance programs and a proven track record of inside sales management + Bachelor's Degree in Management, Marketing, or… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW LICENSED INSURANCE CALL CENTER TRAINER MCI is seeking an experienced trainer knowledgeable in all lines of insurance. The ideal candidate will ... skills for all aspects of the insurance business, from sales to retention and customer service. Candidates...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Hendrick Automotive Company (Cary, NC)
- …Cary, North Carolina 27511 Summary: Centrally located in the Cary Auto Mall. Call Center , Receptionist, or Dealership experience helpful but not required. ... make some outbound calls for Service Reminders and Customer Retention . Part time availability 25-30 hours a week, 5...√ High School Diploma Field of Study/Work Experience: o Call Center o Automotive o Business o… more
- Hilton (Washington, DC)
- A **Complex Director of Sales ** with **Embassy Suites downtown Convention Center and Hilton Capitol Hill** is responsible for maximizing the value of the asset ... Services organization is comprised of team members driving our sales , revenue, marketing, catering and events management, call...utilize all communication tools + Responsible for recruiting and retention of all sales roles + Lead,… more
- Hilton (Salt Lake City, UT)
- A **Director of Group Sales ** with **Hilton Salt Lake City Center ** is responsible for leading a dynamic team of sellers and maximizing the group revenues of an ... Services organization is comprised of team members driving our sales , revenue, marketing, catering and events management, call...utilize all communication tools + Responsible for recruiting and retention of all group sales roles\. +… more