- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Citigroup (Jacksonville, FL)
- …to address external customer 's fraud issues and provide ongoing customer service support. **Responsibilities:** + Manage client fraud inquiries, ... **Qualifications:** + 2-4 years of relevant experience. + Experience in fraud , customer service and/or finance. + Proficient in Microsoft Office.… more
- M&T Bank (Millsboro, DE)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Millsboro, DE. This position is hybrid with 2 days per week onsite.** ****...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- Commerce Bank (Kansas City, MO)
- …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... skills, and competencies.) About This Job This Commerce Bank Fraud Team is an integral part of our ongoing...the team for you! Essential Functions + Receive incoming customer calls with questions about account debit cards, credit… more
- Citizens (Glen Allen, VA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- US Bank (Minneapolis, MN)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... Ability to handle multiple priorities and deadlines effectively and efficiently + Certified Fraud Examiner (CFE) INDMO \#LI- Hybrid **_The role offers a hybrid… more
- USAA (San Antonio, TX)
- …attention to detail and high concern for data privacy and accuracy. + Customer service orientation with developed analytical and problem-solving skills. + ... what makes us so special! As a dedicated Intermediate Fraud Prevention and Detection Specialist, you will, within defined...with Reg CC and Reg E + 2 years customer service experience in a Financial Institution… more
- Amazon (Newark, NJ)
- …team, ensure actions are taken within defined SLA - Liaise with Customer Service leadership and manage the Fraud Risk Management Agents responsible for ... operations industry experience - Past experience of working in relevant teams ( Fraud /Risk Management, Customer Service , Back-end operations) - Proven… more
- Capital One (Mclean, VA)
- …2 (19050), United States of America, McLean, Virginia Sr Business Manager, CML Payment Fraud **As a Senior Manager, Business Analysis at Capital One, you will apply ... learning, and rewards innovation.** **Team Description:** **The Commercial Payments Fraud Strategy group develops and implements holistic defenses across commercial… more
- Wells Fargo (Charlotte, NC)
- …the bank and its customers to reduce fraud by handling inbound calls regarding fraud matters on customer accounts and working outbound calls on fraud ... experience across multiple geographies and creating a culture of service and efficiency. + Comprehensive knowledge of Fraud...10% of the time. + This position offers a hybrid work schedule + Willingness to work on-site in… more
- US Bank (Tempe, AZ)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... from Day One. **Job Description** Key leadership role overseeing all aspects of Fraud Operations detecting and preventing check and deposit fraud perpetrated… more
- Staples (Framingham, MA)
- …management) as a first point of contact for all stakeholders. (Eg, Legal, Customer Service , Finance, Store Operations, Supply Chain, and Merchants). What you ... ** Fraud Analyst** **Work Model: Hybrid , Framingham,...We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love… more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **In this...of hours to be regularly worked. New York City ( Hybrid On-Site): $201,400 - $229,900 for Mgr, Data Science… more
- City National Bank (Newark, DE)
- …be able to trouble shoot and resolve client concerns + Effective interpersonal, customer service and communication skills to interact effectively with all levels ... **CARD FRAUD /SERVICING LEAD** ** Hybrid Schedule: 2 Days...desire to assist clients with a variety of client service -related issues in a fast-paced, independent, telephone based … more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **In this...of hours to be regularly worked. New York City ( Hybrid On-Site): $165,100 - $188,500 for Data Science PhD… more
- Capital One (Richmond, VA)
- …the right solution to get customers back on track. Our goals are in service of delivering excellent customer experiences while driving value for our business. ... America, Richmond, Virginia Principal Associate, Content Designer - CB.XD, Fraud & Disputes At Capital One, we're building a...with teammates from product, tech and design to uncover customer and business needs + Co-create intuitive and engaging… more
- American Express (Phoenix, AZ)
- …Express and the customer . Minimum Qualifications: + Two or more years of Customer Service experience in a call center environment + Ability to work in ... company will not pursue visa sponsorship for these positions. **Job:** Customer Service **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req… more
- Huntington National Bank (Minnetonka, MN)
- Description Summary: The Fraud Analyst performs a variety of assignments that are routine to moderately complex and require knowledge and understanding of financial ... including Reg.CC. + Cross trained to perform various functions within Fraud Prevention. + Familiar with standard concepts, practices and functions within… more
- Capital One (Mclean, VA)
- …train those models to keep up with fraudsters. The product manager for Bank Customer Protection ( Fraud Operations) will be responsible for the system built on ... of America, McLean, Virginia Manager, Product Manager - Bank Fraud Operations At Capital One, we believe great products...of hours to be regularly worked. New York City ( Hybrid On-Site): $163,300 - $186,400 for Graduate Product Development… more
- Capital One (Richmond, VA)
- …the right solution to get customers back on track. Our goals are in service of delivering excellent customer experiences while driving value for our business. ... of America, Richmond, Virginia Senior Associate, Product Designer (Card Fraud & Disputes Design) The focus of the ...with design, technology, product, and business teams to uncover customer and business needs, then translating them into engaging,… more