- General Dynamics Information Technology (Washington, DC)
- …related experience **US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will ... customer experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service… more
- Leidos (Washington, DC)
- **Description** Leidos is seeking a Enterprise Service Desk Manager . The Enterprise Service Desk Manager will take on day-to-day ... management of the call center staff and activities. The Enterprise Service Desk Manager will act as the escalation point of contact for all… more
- CACI International (Forest Heights, MD)
- …10% Type of Travel: Local * * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 service desk ... Service Desk Manager Job... Service Desk Manager Job Category: Project and...have extensive experience in applying ITIL best practices to service delivery in a similar, large enterprise … more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** **This position was ... : 06/18/2024 + **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work… more
- TEKsystems (New Orleans, LA)
- Description: As an Enterprise Service Desk Specialist you will play a critical role in supporting the one of the world's largest IT networks NMCI (Navy ... Marine Corps Intranet). This Service Desk play an integral role in...windows operating systems, win10, Network Drive, IP Address, Task Manager , Global Address List, HOSTS files, active directory, Windows… more
- Sunrun (Columbus, OH)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... to clients (internal and external) and to oversee all Service Desk staff, processes and technology to...Windows Active Directory + Prior experience working in an Enterprise IT team + Knowledge of networking concepts (TCP/IP,… more
- TreeHouse Foods, Inc. (Oak Brook, IL)
- …IL Oak Brook **Job Type:** Information Technology Support **Job Posting Title:** IT Service Desk Manager **About Us:** TreeHouse Foods (NYSE: THS) ... **Job Description:** **About the Role** **:** As an IT Service Desk Manager , you will...service levels. * Develop, implement, and maintain the enterprise Asset Management System aligned to compliance with audit… more
- CACI International (Bethesda, MD)
- Help Desk Manager Job Category: Information Technology...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + ... None * * * CACI is seeking a Help Desk Manager to join Our Luke Team!...of support for a full spectrum of important IT-focused, enterprise -wide lifecycle support. This includes dev ops, applied technology… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- IKO (Wilmington, DE)
- … service level management processes. + Additional duties as assigned by the Manager , Service Desk . **Technical Expertise** + Resolve all tickets within ... improvement opportunities, endpoint industry standards and best practices. Make recommendations to Manager , Service Desk for inclusion in technology roadmap.… more
- TEKsystems (New York, NY)
- …for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... This is for the Evening Shift Service Desk , shift times go as...speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service… more
- TEKsystems (New York, NY)
- …for an outgoing Junior Service Desk Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... can train to become a level 1/2 service desk . In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests… more
- Koniag Government Services (Rockville, MD)
- …Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in Rockville, MD. ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with experience managing...+ ITIL V3/V4 Foundations Certified or HDI Support Center Manager , Desktop Advanced Support Technician, Customer Service … more
- Randstad US (Mount Laurel, NJ)
- it service desk analyst. + mount laurel... Analyst with 2-5+ years working for a medium-to-large enterprise . Required Skills -mobile phones, PC and Mac OS, ... hardware and application experience in a mid-to-large enterprise . location: Mount Laurel, New Jersey job type: Contract...access and equipment for separated staff. Job Requirements -Provide service desk and desk side… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... Garcia, Thomas Gallagher, Kevin Lopez, and Valeria Rea. Note: Manager likes to see candidates that have at least...in-house trainer. Skills: Help desk , Support, Help desk support, Troubleshooting, Service desk ,… more
- General Dynamics Information Technology (Charlottesville, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with... Specialist - Intermediate** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service … more
- TEKsystems (Phoenix, AZ)
- …experience within an enterprise organization. This is a heavy tier 1/tier 2 service desk role. This organization is a finance industry leader and the ... Required Experience: 2+ years of experience working in a service desk or customer service ...remote support tools (SCCM, Software Center, Client Center Configuration Manager ) Ability to type at least 40 words per… more
- TEKsystems (San Diego, CA)
- …is hoping to find someone who within 2-3 years this go around will want to take over as manager of the service desk . As a Service Desk Analyst, you ... Description: We are looking to hire for a Service Desk Analyst to join a...have moved on to even lead other groups. The manager himself came on as a contractor and now… more
- Paccar Winch Inc. (Renton, WA)
- …position is located in Renton, WA. This is a non-exempt position and reports to the Service Desk Manager . Job Functions/Responsibilities + Provide Tier 1 IT ... Service Desk Analyst - Dealer Services... Service Desk Analyst - Dealer Services Apply now "...minimum of 2 years of experience in an IT Service Desk environment handling, escalating, and resolving… more