- Wolters Kluwer (Columbus, OH)
- ** CX UX Research Consultant - Remote...team + Well versed in analyzing qualitative and quantitative research data with the ability to produce ... R0042354** **Job Summary:** We are seeking a strong CX /UX Research Consultant to join our growing...users, promote design centered thinking, evolve high quality user research best practices and encourage data driven… more
- Capgemini (San Francisco, CA)
- **Job Title:** CX and Marketing AI Lead **Job Location:** Hybrid (preferred base location: Atlanta, Dallas, Houston, Chicago, NYC area, San Fran, & Seattle) **Job ... description:** The CX and Marketing AI Lead will have expertise in...Responsibilities:** + Leadership: Lead the development and implementation of data driven customer experience and marketing solutions using industry… more
- Baylor Scott & White Health (Dallas, TX)
- …usability testing, card sorting, and heuristic evaluations. Proficiency in analyzing research data and synthesizing findings into clear, actionable insights ... **JOB SUMMARY** As a Senior CX Researcher, you will hold a pivotal role...healthcare industry, utilizing trends and regulations to shape research approaches. Champion user-centered design principles and practices, influencing… more
- Bright Horizons (Newton, MA)
- …and advocacy throughout the customer journey. + Leverage customer feedback, market research , and data analytics to identify insights, opportunities, and areas ... complex ideas and concepts to diverse audiences. + Experience in the education or healthcare industry is a plus, but not required. \#indcc The range of compensation… more
- ManpowerGroup (New York, NY)
- …Experience ( CX ) Experimentation Researcher will become a team member of the CX Research & Insights Team within the Customer Experience & Engagement ( ... CX &E) organization. The CX Research ...+ Demonstrated business acumen to synthesize multiple sources of data and simplify research and insights into… more
- Concentrix (Columbus, OH)
- … CX through strategy, talent, and technology. We combine human-centered design, powerful data , and strong tech to accelerate CX transformation at scale. You ... Job Title: Senior Data & Analytics Solution Architect Job Description We're...you will deliver strategic consulting, design, advisory services, market research , and contact center analytics that deliver insights to… more
- MetLife (New York, NY)
- …System team to increase its adoption, quality and expansion driving efficiency. * Support CX awareness managing and documenting data -driven CX moments that ... The person will have familiarity in a variety of research , analysis and synthesis methods to understand the customer,...insights development, journey maps, personas, concepts, wireframes, prototypes and data literacy for CX metrics. * 4+… more
- University of Washington (Seattle, WA)
- …Windows, Android and IOS. + Experience in a major higher education, research , and/or medical/ healthcare organization. **CONDITIONS OF EMPLOYMENT** The Senior ... UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world, partnering with the UW community to enable… more
- Qualtrics (Chicago, IL)
- …client exposure, you will grow by learning to scope, discuss and deliver data -driven insights to customers from executives, to CX /EX leaders to insights ... not, they'll find you. From retail to government to healthcare , we're on a mission to bring humanity, connection,...across the globe who think that's work worth doing. ** Data Scientist** **Why We Have This Role** _At Qualtrics,… more
- BlackRock (Atlanta, GA)
- …the globe, and **Client Experience Transformation** , accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, ... of investors worldwide! **About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business with… more
- Walmart (Sunnyvale, CA)
- …In this role, you'll be expected to contribute and lead across Design Research , Data Analysis, Collaboration, and Thought Leadership. Design Research ... previous studies and engages with ideas and opportunities for UX/ CX improvements. Build research plans and roadmaps,...breaches of codes of conduct involving the use of research materials Data analysis techniques Collaboration: Manage… more
- Qualtrics (Chicago, IL)
- …immersing yourself in healthcare and becoming a Subject Matter Expert in data quality for CAHPS Regulatory programs. + Leading and enabling others to take ... and report back to clients for actioning. + 1-2 years of experience in data quality and program oversight in a healthcare related environment preferred. +… more
- BlackRock (Wilmington, DE)
- …across the globe. **Client Experience Transformation:** accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, ... client channels and regions. **Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business with… more
- Walgreens (Deerfield, IL)
- …experience initiatives/projects that impact our customers' experiences; this includes analyzing data and research , documenting findings, and creating materials ... customer's end-to-end experience, encompassing all customer touch points. + Evaluates existing data on customer service at all customer touch points and implements… more
- Cognosante (Mclean, VA)
- …and an unwavering commitment to those we serve, we partner with healthcare , civilian and defense agencies to deliver exceptional public services and programs. ... Our multi-faceted technology and customer experience ( CX ) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are… more
- Cognosante (Washington, DC)
- …and an unwavering commitment to those we serve, we partner with healthcare , civilian and defense agencies to deliver exceptional public services and programs. ... Our multi-faceted technology and customer experience ( CX ) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are… more
- Qualtrics (Chicago, IL)
- …growth opportunities-ready or not, they'll find you. From retail to government to healthcare , we're on a mission to bring humanity, connection, and empathy back to ... as an expert advisor across our core XM domains (customer, employee and market research ) as well as across several key industry verticals including retail and B2B. +… more
- Pfizer (Tampa, FL)
- …Need You** Technology impacts everything we do. Pfizer's digital and ' data first' strategy focuses on implementing impactful and innovative technology solutions ... across all functions from research to manufacturing. Whether you are digitizing drug discovery...reviews of product performance. + **Coordinate and collaborate** with CX design/external agency for user journeys, wireframes, and user… more
- Cognosante (Aurora, CO)
- …and an unwavering commitment to those we serve, we partner with healthcare , civilian and defense agencies to deliver exceptional public services and programs. ... Our multi-faceted technology and customer experience ( CX ) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …+ Bring innovative ideas, suggest improvements, and drive POC/innovation in the CRM and CX space. + Should be willing to learn other technologies and work outside of ... and package development. + Experience in Administration Config, such as data exports and imports, application support, security administration, and querying using… more