- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- Oneida Technical Solutions (Rome, NY)
- …your skills and knowledge. A week in the life of a Help Desk Support Specialist , Tier I: + Use software systems engineering and applications skillsets to ... user problems and providing the ability to handle all Tier One issues. Job Requirements + Secret security clearance...+ Minimum of 1 year of experience as a Help Desk Specialist + High… more
- ManTech (Herndon, VA)
- …Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist SME** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist ** to join our team in ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Information Technology Strategies (Washington, DC)
- …government initiative in various parts of the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work for our company. Summary: ... + Must have 3+ years of experience in a related field (technical support, help desk support, call center, or etc.). + Must be available to work night, weekends,… more
- NuAxis Innovations (Boston, MA)
- ** Tier II Service Desk Specialist **...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service ... community. We are currently seeking a talented and motivated ** Tier II Service Desk Specialist **...2007 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The ... Acrobat, and nationally and locally developed systems). Responsibilities The IT Help Desk Specialist performs routine to moderately complex troubleshooting… more
- General Dynamics Information Technology (Charlottesville, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate - TS/SCI ... required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...mainframe applications and hardware. + Handles problem that the first- tier of help desk support… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ** **,** you...Level:** Active Secret + **Required Experience:** 5 years supporting Help Desk Tier 1 operations.… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations.… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information...core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...+ Tier 2 in-depth technical support. + Tier 3 expert product and service support. + … more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD -...Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional ... Tier I/II service center support + Provide help desk support to C5ISR personnel. Support...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I**...experience and training. Work is performed under supervision. The Tier I team serves as primary IT Customer Support ... community. We are currently seeking a talented and motivated Help Desk Specialist I for...departments and all WMATA end users. **Essential Functions:** + Tier I customer activities include but are not limited… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support. You will provide phone ... lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status… more
- Janus Henderson Investors (Denver, CO)
- …for all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues / problems ... + Escalation point and liaison between Global Service Desk and Tier 3 support teams +...channels + Help mentor, coach and educate Tier 1 Service Desk team members +… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
- Mercy University (Dobbs Ferry, NY)
- …problems being report by customers. + Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. + Recognize that ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply ...both Tier II Technical Support and the Help Desk Manager. + Participate in project… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. * Support business approved standard desktop software as well as… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more