- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company) has an exciting Problem ... position is slated to start in June 2024. This IT Service Management ( ITSM ) Problem Manager position is a specialized role within the Maintenance Operations… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an experienced ServiceNow and ITSM Manager to join our team supporting a US government agency in the National Capital Region. As ... a Manager of the Configuration and Asset Management team, you...support various modules and capabilities including IT Service Management ( ITSM ), IT Operations Management (ITOM), Workplace Service Delivery (WSD),… more
- NCR Atleos (Frisco, TX)
- …Change Advisory Board meetings. + Drive steady state and continuous improvement in the ITSM operations support of the organization . + Schedule and lead the Change ... this role include:** + ITIL certification + Critical Thinking, Problem Solving and Deductive Reasoning. + Active Listening. +...and a minimum of 4 years of demonstrated in ITSM Change Management and/or information technology. Or any equivalent… more
- Cayuse Holdings (Columbus, OH)
- …cost, increased profitability, and accelerated time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills in ... operations. Experience in managing incident escalations and response. ITIL and ITSM certifications a plus. All duties and responsibilities performed in accordance… more
- CACI International (Chantilly, VA)
- Service Relationship Manager (SRM) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... of Travel: None * * * The Service Relationship Manager (SRM) leads the integration of new and legacy...Interpret customer requirements to support onboarding activities to the ITSM Ecosystem and ServiceNow tool. + Identify solutions based… more
- WSP USA (New York, NY)
- …This role is part of the Americas Hub, reporting to the IT Service Manager . **Position Summary** The Major Incident & Problem Management Senior Specialist ... MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST, AMERICAS **About Us** WSP...ensure these are addressed as required in alignment with ITSM practices. Where processes and/or operating procedures may need… more
- General Dynamics Information Technology (Rosslyn, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk Manager will provide guidance & support for ... Program (USRAP) and a keen business / technical acumen. As a Help Desk Manager , you will provide daily supervision and direction to staff who are responsible for… more
- SHI (Columbus, OH)
- …ServiceNow ITAM Manager will be experienced with ServiceNow implementations of ITSM and ITOM and will have practical experience with the implications of ... **Job Summary** The ServiceNow ITAM Manager will contribute to a team of specialists...limited to: + Implement ServiceNow platform capabilities specifically the ITSM and ITOM modules including form configuration, workflow administration,… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in ... ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate to Service...tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products -… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial ... Management modules in ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations.… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial ... Discovery capabilities in ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations.… more
- Sinclair Broadcast Group (Atlanta, GA)
- We are seeking an experienced ** Manager , End User Compute** to add to our roster. This position will lead our end-user compute team supporting all end-user devices ... third-party resources to manage our end-user compute infrastructure. The Manager , End User Compute will make recommendations for hardware...: (What you will do) + Process and manage ITSM incidents and changes + Act as the point… more
- Insight Global (Dover, DE)
- Job Description A large utilities company is looking for a Service Desk Manager to take over their team. The Service Desk Manager is responsible for managing the ... the helpdesk analysts and agents, handle incidents, requests and problems utilizing ITSM best practices. This role will support technology projects as needed. *… more
- Netsync Network Solutions (Tampa, FL)
- Detailed Description Description: Under the direction of the Practice Manager , Managed Services (IT), the Network Operations Center (NOC) Manager - Network is ... insuring reliable delivery of our clients Network Infrastructure services. The NOC manager will supervise all assigned IT operations staff and systems while… more
- ATI (Cudahy, WI)
- **Position** : End User Experience Manager **Location** : Cudahy, WI **Requisition ID:** : 24-2614 **Proven to Perform.** From the edges of space to the bottoms of ... Join us. ATI is seeking an End User Experience Manager to join the Enterprise End User Services Digital...candidate for this position is an outgoing and experienced problem solver, influencer, collaborator, and communicator who can navigate… more
- Fairview Health Services (Minneapolis, MN)
- **Overview** The Manager of ServiceNow Platform is instrumental in elevating our organization's technology framework by spearheading ServiceNow initiatives. This ... business objectives. Lead large-scale implementations, including setting up frameworks for ITSM , ITBM/SPM, ITOM and/or other modules within ServiceNow. + Team… more
- Robert Half Technology (Windsor, CT)
- Description We are seeking a dedicated ServiceNow Manager to join our team in Windsor, Connecticut. This role involves managing a team of ServiceNow, SharePoint, and ... Proficient in Database Administration and Management * Sharepoint modules - ITSM , HRSD, Orchestration, CMDB, SAM/HAM, Performance Analytics. * Proficiency in… more
- Leidos (Chantilly, VA)
- **Description** Leidos is seeking a Network Operations Center (NOC) Manager to join our growing team, in support of Security Engineering Programs - Center for ... leader, and team player with strong communication, management, analytical, and problem -solving skills; with a proven ability to thrive in environments that… more
- Pilot Company (Knoxville, TN)
- …systems 5. Integrate full observability and proactive monitoring practice with ITSM Office to ensure tracking and timely communication of incidents, outages, ... one year's experience managing people preferred + Intermediate knowledge of ITSM /ITIL + Intermediate knowledge of Splunk/ITSI, AWS CloudWatch, APM (AppDynamics),… more
- HCA Healthcare (Nashville, TN)
- …In some cases, this individual will need to act as a project manager , business analyst, product tester, etc. **MAJOR RESPONSIBILITIES** + Provides tier 2 product ... and issues to resolution. + Leverages HCA Healthcare ITG ITSM products and tools in accordance with ITIL standards....ability to facilitate diverse groups of people in a problem -solving environment - Preferred + Strong problem … more