- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- General Dynamics Information Technology (Fort Meade, MD)
- …into opportunity as a **Help Desk Support Service Specialist** **- Senior ** with GDIT. A career in enterprise IT means connecting and enhancing the ... + years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist** **- Senior ** **- TS/SCI**… more
- Koniag Government Services (Rockville, MD)
- …ID 24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in ... off, and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead...assigned. **Education and Experience:** Candidate will be evaluated for senior role based upon the following criteria: + U.… more
- ChenMed (Miami Gardens, FL)
- …within the Service Desk team, the IT Service Desk Technician works closely with senior team members in order to implement predefined processes ... need great people to join our team. The Associate IT Service Desk Technician is... team, the IT Service Desk Technician works closely with senior team… more
- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager, IT Service Desk . The Sr. Manager, IT Service ... in a leadership or managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in managing remote teams. +… more
- NTT America Solutions, Inc. (Garland, TX)
- …and their contribution matters. **Want to be a part of our team?** The Sr. Service Desk Technician provides customer service , troubleshooting, as well as ... NTT is a leading global IT solutions and services organisation that brings together...365 NOC environment and act as escalation point for Service Desk Technicians and Associate Service… more
- SAIC (TN)
- **Description** We are looking for an experienced, energetic and motivated Senior Service Desk Technician to join the SAIC team based in Oak Ridge, TN. This ... position is 100% remote. As a Service Desk Technician working for SAIC, you...experience + Bachelor's degree and 8 years of relevant IT support experience is preferred + US Citizenship and… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently seeking an experienced, customer-focused Senior Application Trainer/ Service Desk Technician to become the designated ... USD $140,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4115/ senior -application-trainer service - desk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Arlington_ **ID**… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) x Close This... Service Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA...staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system ... JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, multi-function… more
- Alliance Defending Freedom (Lansdowne, VA)
- …www.adflegal.org/about-us/careers to view our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking ... for a highly skilled Senior Help Desk Specialist to join us... Specialist, you are a vital part of the IT Team. In this role, you are responsible for… more
- RKON (Chicago, IL)
- …part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk (End User Engineer) professionals who are looking to ... will a strong desire to pursue a career in IT . Our Help Desk professionals are expected...and/or escalate as required with support vendors and RKON senior support engineers + Facilitates resolution of tickets/ service… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... reasonable estimate of the current range is $61,000- $106,800. **Skills:** + Help Desk / IT Services + Knowledge Management + Communications Management **What you… more
- WSP USA (Denver, CO)
- WSP wishes to be a leader in the quality of IT service offered to its employees by providing them a varied but unified support structure consisting of a remote ... service desk , a self- service portal,...service desk , a self- service portal, and an onsite...support team whose main mission is to independently resolve IT needs directly in the workplace. As an Onsite… more
- SAIC (Washington, DC)
- …to be remediated by junior and mid-level engineers. + Updates status of queued service requests with the IT service management system **Qualifications** ... need a minimum of 4 years of experience providing desk side support, acting as senior engineer...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- Mayo Clinic (Rochester, MN)
- …provides the resources you need to succeed. **Responsibilities** The role of the Help Desk Specialist position is to act as the initial support contact for problems ... communication skills to support the delivery of outstanding customer service in a team-based environment. The specialist must have...position. In addition to these basic duties, the Help Desk Specialist is expected to act as a mentor… more
- Vanguard (Wayne, PA)
- We are seeking an experienced IT Desktop Support Manager to lead our team of desktop support professionals in delivering top-notch technical support to our ... employees. As an IT Desktop Support Manager at Vanguard, you will be...+ Analyze and resolve complex technical issues, escalating to senior management as necessary. + Develop and manage budgets,… more
- NTT America Solutions, Inc. (Sacramento, CA)
- NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In ... duties as assigned. **KNOWLEDGE, SKILLS & ABILITIES** + Strong customer service and interpersonal communication skills. Dedication to customer satisfaction. +… more
- City of New York (New York, NY)
- …Information Officer, with wide latitude for independent action and judgment, the IT Service Management Specialist will perform difficult and responsible work ... in evaluating, designing, and implementing IT Service Management processes and tools. This...supervise the work and activities of Junior, Mid-level, and Senior Service Technicians. Administering and delivering ongoing… more