- University of Utah (Salt Lake City, UT)
- Details **Open Date** 02/02/2024 **Requisition Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job ... **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve...UETN management and administration. + Provides reports and maintains technical information provided to management regarding the status and… more
- BRMi (Bethesda, MD)
- … Tier 2 analyst will be responsible for providing advanced technical support and troubleshooting assistance to end-users, resolving complex IT issues, and ... **Overview** We are seeking a customer-focused IT Service Desk Tier 2 analyst to join our team....years of experience working in a technical support or service desk environment, providing Tier … more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support Technician, ... professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and...Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst ,… more
- Motion Recruitment Partners (Plano, TX)
- Tier 2/3 Support Analyst / Plano, TX Plano, Texas **Onsite** Contract $30/hr - $40/hr A premier home builder that has offices throughout Texas is looking to ... bring on a Tier 2/3 Support Analyst to...policy. Applicants need to make their needs known in advance. **Posted by:** Jillian Freesman **Specialization:** Technical Support… more
- CACI International (Washington, DC)
- …of Travel: Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365 enterprise operations center. Analysts ... Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information...other correspondence. + Conduct technical services and support at the Tier I level, including… more
- CACI International (Washington, DC)
- …the NAC when required. **About the Role:** + Conduct technical services and support at the Tier I level, including WAN and LAN connectivity, routers, ... NOSC Infrastructure Tier 1 Shift Lead (Sr. Tier 1 Analyst ) Job Category: Information Technology...firewalls, and security. + Leverage technical background to guide troubleshooting and incident management of… more
- BRMi (Bethesda, MD)
- …Desk Tier 1 analyst will be responsible for providing first-line technical support to end-users, trouble shooting and resolving common IT issues, and ... **Overview** We are seeking a customer-focused IT Service Desk Tier 1 analyst to join our team....year of experience working in a technical support or service desk environment, providing Tier … more
- ManTech (Herndon, VA)
- …and customer-oriented ** Tier 2 Network Operations & Security Center (NOSC) Analyst .** There are three possible locations for this role Chandler, AZ; Stennis, MS; ... **Responsibilities include but are not limited to:** + Provide Tier 2 support by analyzing network traffic...Analysts, including coaching and knowledge sharing to enhance their technical skills + Support senior-level SOC personnel… more
- MindPoint Group (Washington, DC)
- …Description** MindPoint Group is seeking a forward-thinking and self-motivated Incident Response Analyst Tier 3. This exciting role requires an appetite for ... Tier 3 Incident Response Analyst -...a quick turnaround and provide the appropriate attention and support to overcome technical obstacles. **What you… more
- MindPoint Group (Washington, DC)
- …Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and incident reporting. ... Incident Response Analyst ( Tier 2) - Weekend Nights...and conduct audits of information security infrastructure + Provide technical support for forensics services to include… more
- ERP International (Washington, DC)
- …currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. Qualified candidates are urged to ... and Veteran. **Responsibilities** **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier...Technical Lead **Required Experience:** + 2-4 years of Tier 1 Management Experience in an automated setting/ ServiceNow… more
- R2 Logistics (Dallas, TX)
- …Help Desk Tier I Analyst will provide end-user technical support for hardware/software installation/configuration and troubleshooting in a fast-paced ... (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical ...outstanding customer service. Corporate help desk/desktop and basic telecom support experience are preferred. Responsibilities include: + Active directory… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our team in ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- Criterion Systems (Las Vegas, NV)
- …are responsible for standardizing operational procedure. Developed and demonstrated business and technical writing skills are a must. Tier 2 intrusion analysts ... we encourage Veterans to apply. Our staff provides cyber security support to the Department of Energy National Nuclear Security Administration. Responsibilities… more
- Leidos (Ashburn, VA)
- …**Tuesday** **, every other Wednesday.** - Conduct log analysis and triage in support of incident response. - Recognize attacker and APT activity, tactics, and ... identify root cause findings then communicate findings to stakeholders including technical staff, and leadership. - Flexible and adaptable self-starter with strong… more
- Insight Global (Tempe, AZ)
- …5+ years of experience working with Retail Systems * 3+ years of experience in a Tier 3 level technical support role * Experience working in a Point-of-Sale ... Tempe, AZ is looking for two Level 3 POS Analyst to join their team. This individual reviews, analyzes,...resource for projects of varying complexity. Provide expert level technical support for retail systems and business… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the ... to providing agency staff with the highest level of technical support , dependable service, and timely problem...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- New York State Civil Service (NY)
- NY HELP No Agency Information Technology Services, Office of Title Tier 2 JSOC Analyst , Information Technology Specialist 4 (Information Security), ref #7644- ... Sciences Salary Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $93530 to $117875 Annually Employment Type Full-Time… more
- Jacobs (Columbia, MD)
- **Your Impact:** Jacobs is seeking a Vulnerability Assessment Analyst (VAA) Advanced for a prime contract that is based out of a Columbia, MD office. As VAA ... Company and Customers. Our program includes easily available process information and support from others with similar positions across the team. Plans, coordinates,… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... technical , customer oriented and familiar with using desktop software...work first, second, third, and weekend shift work to support 24x7x365 support . Primary Responsibilities: This role… more