- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate . This ... client s location in Arlington, VA , and is a long-term contract. This service desk welcomes technically skilled candidates who are team-oriented and have a great… more
- Dexian - DISYS (Denver, CO)
- …entire organization.Scope of Responsibilities: Provides Tier 1 and occasional Tier 2 support to end-users in solving technical problems and fulfilling ... or relocation are not viable options.The IT Technician provides Tier 1 (first line support) and occasional...the ability to explain technical terminology to non- technical end users.Strong interpersonal and customer service … more
- Dexian - DISYS (Oak Grove, NC)
- …and/or manual analysis.Creation of Reference Sets within the SIEM tool to assist Tier 1 SOC Analysts with threat research.Monitoring IPS (Intrusion Prevention ... continue to advance capabilities in threat detection and monitoring systems.The SOC Tier II Analyst is responsible for monitoring, analysis, response, and escalation… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …community.Respond to IT incidents and requests received from Remedy tickets escalated by the Tier 1 Service Desk.Create Remedy tickets for incidents and ... Management, Computer Forensics/Security, etc.),Knowledge, Skills, Abilities, and Other Characteristics 1 -2 years' experience in technical Help Desk environment.… more
- DCS Corp (Bedford, MA)
- …Air Force Distributed Common Ground System (AF DCGS), the Integrated Broadcast Service (IBS) system and other C2ISR programs as they transition to sustainment. ... in concert with Government and weapon system prime applicants. Provide non- technical acquisition program management to include guidance and expertise necessary to… more
- American Honda Motor Co Inc (Torrance, CA)
- …and make adjustments as necessary to optimize and mature the process. Focus initially on Tier 1 distributors then shift to Tier 2 distributors as ... relative to Parts and Service warranty, recalls, campaigns, customer service , marketing, quality, technical inquiries and goodwill. The purpose and… more
- WSFS Bank (Wilmington, DE)
- …a difference every day for the people, businesses, and Communities we serveWe Stand For Service (R) is more than part of our name, it's our mission and our purposeThe ... perform the daily duties of the Loan Servicing Specialist, including second tier review and remediation of issues identifiedJob Responsibilities: The Associate will… more
- Johnson Service Group (Memphis, TN)
- Johnson Service Group (JSG) is a Tier 1 vendor for the Tennessee Valley Authority (TVA) and we are recruiting for a, Senior Mechanical Engineer with Fire ... OF CAUSAL FACTORS THAT MAY PREVENT FUTURE INCIDENTS. AVAILABLE AS A TECHNICAL SERVICE RESOURCE PROVIDING EXPEDITIOUS TECHNICAL ASSISTANCE IN AREAS OF LIFE… more
- WSFS Bank (Wilmington, DE)
- …a difference every day for the people, businesses, and Communities we serveWe Stand For Service (R) is more than part of our name, it's our mission and our purposeThe ... perform the daily duties of the Quality Control Specialist, including second tier review of Quality Control Teams' noted findingsJob Responsibilities: Help mentor… more
- Dunhill Professional Search (Washington, DC)
- …in defining the operational metrics used to track and report delivery of servicesUnderstand Tier 1 , 2 and 3 areas of responsibility, the normal workflow ... responsible for supporting information gathering, interviews and compiling the assessment of Service Management / Service Desk support required to provide both… more
- Butler Aerospace and Defense (East Syracuse, NY)
- …to help us refer customers to the appropriate department * Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents ... for their distributor so they can obtain parts or technical support.What we help them with: * Dealer referrals-getting...connected with a dealer that can provide sales or service we will warm transfer to a dealer *… more
- Northeast Georgia Health System, Inc (Gainesville, GA)
- …team and reports actual results against those goals and action plans monthly on the Tier 1 Huddle Board. Holds team members accountable to the achievement of ... Revenue Data Model or (or MUST be obtained within 1 year of date of hire). Certified in one...functionality and to achieve team/department goals.Collaborate with Reporting & Self- Service team/manager to provide a seamless and superior end… more
- Percepta (Melbourne, FL)
- …for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a...a Typical Day, You'llAnswer phone and ticket requests for technical assistance and perform tier 1… more
- Benchmark Human Services (Fort Wayne, IN)
- …help individuals reach their maximum potential. GENERAL RESPONSIBILITIES: This role will provide Tier 1 level technical software, hardware, and network ... KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge and experience of customer service practices Excellent verbal, written communication skills Organized, flexible,… more
- KaiHonua (Rock Island, IL)
- …to a development team; drafting system administrator manuals and maintenance service plans; working with the information security team to support NEC-RIA; ... site as necessary.Create, change, and delete user accounts per request.Provide Tier III/other support per request from various constituencies. Investigate and… more
- CJ Logistics America (Des Plaines, IL)
- Position Overview:Are you passionate about Tier 1 WMS implementations? Do you want an opportunity to design a WMS that will help deliver America's favorite ... of successful implementations and other WMS initiatives. This is a highly technical and analytical role. Salary: $90,957 - $115,970 Essential Duties &… more
- Creative Financial Staffing (Verona, WI)
- …care of. Strong compensation and benefits plan. Job Description: You will be providing tier 1 Technical Support to external clients utilizing the company's ... and services. If you have experience working in a technical support or help desk environment, enjoy providing great...support or help desk environment, enjoy providing great customer service , and want to be a part of a… more
- American Honda Motor Co Inc (Raymond, OH)
- …into Light Duty Truck (LDT) development vehicles. This integration requires direct coordination with Tier 1 suppliers such as Bosch, Showa, NSK, etc. You would ... found.Validate functional safety (ISO26262) requirements are achieved and approved by technical experts.Work directly with the system supplier to lead the… more
- Optum (Presque Isle, ME)
- …in. Required Qualifications: High School Diploma/GED (or higher) 3+ years of technical support experience 3+ years of customer service experience Ability ... oversees projects, complex work requests and tasks, and other technical requests. Evaluates technical products and customer... products and customer environments and recommends solutions. Provides Tier 2 and 3 support in all areas of… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should… more
