- IT Concepts (Washington, DC)
- …our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed Service Desk team. ... at the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware, software, and… more
- Insight Global (Fort Mill, SC)
- Job Description An employer is seeking a Tier II Desktop Support Analyst to work for a large equipment rental company in Fort Mill, SC. Responsibilites ... and monitors the problem to ensure a timely resolution Provdes as 2nd level ( Tier II) support to other helpdesk technicians Relies on expdrience and judgement… more
- Adelante (Phoenix, AZ)
- Desktop Support Senior Analyst Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Position Type Full Time Education Level ... school Job Category Health Care Description POSITION SUMMARY The Desktop Support Senior Analyst provides...locations POSITION RESPONSIBILITIES Technical + Show proficiency in lower tier responsibilities + Be on call during business and… more
- Trinity Health (Silver Spring, MD)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works with ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for...desktop software and works with vendors to resolve Tier 3 issues. + Provides consultation to TIS users… more
- Robert Half Technology (Lincoln, MA)
- Description We are in search of a Desktop Support Analyst to join our team situated in Lincoln, Massachusetts. This role provides the opportunity to work in ... the telecom industry, focusing on providing first- tier support to our team members. As a Desktop Support Analyst , you will have the chance to work… more
- Trinity Health (Berwyn, IL)
- …end-user computing and desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with ... desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues ... an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting...that exceed Tier 1 level support . + The candidate… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk Analyst ... and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle...skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. +… more
- BAE Systems (Columbia, SC)
- …BAE Systems is seeking a Junior Systems Administrator to serve on a Tier 2 technical support helpdesk, staffed to provide remote, over-the-phone administration, ... data backup/recovery. + Expertise and technical proficiencies in providing steady-state support for deployed desktop and laptop images using enterprise-wide… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team! As a Tier 3 Helpdesk Analyst , ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
- R2 Logistics (Dallas, TX)
- The Help Desk Tier I Analyst will provide end-user technical support for hardware/software installation/configuration and troubleshooting in a fast-paced ... and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to...and providing users with outstanding customer service. Corporate help desk/ desktop and basic telecom support experience are… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst , you will be ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more
- ERP International (Washington, DC)
- …www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. Qualified ... and Veteran. **Responsibilities** **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier...and video guide training planning and development Video Conferencing Support (ie, VTC) General Desktop and Mobile… more
- Fusion Technology LLC (Chantilly, VA)
- Tier 3 Analyst (Senior Security Analyst ) Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the ... CEH, or equivalent) What you'll do: Functional Description - + The Sr Security Analyst will monitor and analyze security events and alerts reported by the TSA SIEM… more
- DXC Technology (Dover, DE)
- …partners to tailor security solutions to our customers' unique business needs. The Tier 3 Cyber Security Analyst /Incident Response position is a part of ... provides cyber security monitoring, reporting, and response for numerous external clients. Tier duties include, but are not limited to: + Receive incident… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, ... customer oriented and familiar with using desktop software applications such as web browsing and client...work first, second, third, and weekend shift work to support 24x7x365 support . Primary Responsibilities: This role… more
- Teleperformance USA (Port Saint Lucie, FL)
- …Time Off + Employee wellness and engagement program **Purpose** Entry-level position on the Desktop Support Team reporting directly to the Lead Desktop ... Repair or upgrade computer systems as needed + Provide Tier 1 level support on hardware and...All other duties as requested by the Director of Desktop Support , Desktop Manager or… more
- Robert Half Technology (Hesston, KS)
- …and ServiceNow ticketing system for efficient task management. * Provide essential Win10 Desktop support while maintaining integrity and security of the systems. ... and imaging. Key skills: * Computer Hardware * Deskside Support * Desktop Hardware * MS Office...Basic Troubleshooting * Hardware Troubleshooting * Network Troubleshooting * Tier 1 Support Requirements * Minimum of… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset… more