- EPAM Systems (Mclean, VA)
- …+ Leadership and Team Management: + Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff + Foster a ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Govini (Arlington, VA)
- …growth through the delivery of value and a relentless commitment to problem-solving. The Engagement Manager is a savvy relationship manager who understands ... and leverage this expertise to architect solutions and ensure smooth execution. Engagement Managers are passionate about our client's success and ensure… more
- Amazon (Annapolis Junction, MD)
- …ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- New America (Washington, DC)
- …to mobilize policy, action and investment. Primary Function: The Network Engagement Manager will be responsible for ensuring the success of the PAYA Network, ... America's Center on Education & Labor that supports the success of efforts in states and cities to expand...of more than 70 youth apprenticeship programs. The Network Engagement Manager will support the PAYA Network… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …implementation phases. * Provide planning and logistical support as directed by the Momentum Customer Engagement and BD Support Manager for user ... **Momentum Customer Engagement SME** **Category:** Business Consulting,...Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.… more
- Humana (Washington, DC)
- …phase and path to incremental value and continuous optimization. Drive product success metrics including market adoption, customer satisfaction, and utilization ... first** We are looking for a dynamic Lead Product Manager to develop clinical solutions for our members and...to balance and present tradeoffs between business objectives and customer needs. Successfully work with customer and… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business...stakeholder and executive communication, needs analysis, value engineering, services/partner engagement , opportunity management, and negotiation. * Understanding of retail… more
- Trellix (Washington, DC)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Quorum (Washington, DC)
- …recently acquired Capitol Canary, a market leader in grassroots advocacy software. As a ** Customer Success Manager ** , you will be responsible for driving ... and governmental end-markets. Quorum allows users to manage stakeholder engagement , launch grassroots advocacy campaigns, and track legislative activity...at least 3 years of experience serving as a Customer Success Manager or Account… more
- Microsoft Corporation (Washington, DC)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... will help Microsoft customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager , you are the primary … more
- Cengage Group (Washington, DC)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...tools and analytics that support the US Higher Education Customer Success organization, as well as driving… more
- SHRM (Alexandria, VA)
- Enterprise Solutions Customer Success Manager 1800 Duke St, Alexandria, VA 22314, USA Req #801 Friday, April 12, 2024 SHRM is a member-driven catalyst for ... globally. SHRM Enterprise Solutions is growing! The Enterprise Solutions Customer Success Manager (CSM) will...project management efforts and executing an overall strategy + Customer Engagement -- Proven results in member or… more
- SOS International LLC (Vienna, VA)
- **Overview** Customer Success Manager for Exovera will collaborate closely with platform users, customers, and potential customers to guarantee their ... and planning to exceed customer journey expectations. **Essential Job Duties** The Customer Success Manager manages relationships with users and ensures… more
- Cengage Group (Washington, DC)
- …. **We believe in the power and joy of learning** The Ready To Hire Customer Success Manager participates and will work to develop, manage and ... + Two or Four-year college degree desired + 2-4 years professional business-to-business sales/ customer success experience + Should be a great teammate with… more
- American Express (Washington, DC)
- …explorers? Right this way. **ABOUT THE ROLE** **:** Resy is looking to add a Customer Success Manager to the Restaurant Success team. The ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Compass Maryland (Beltsville, MD)
- …program. The ideal candidate should possess: + Proven track record of success in community engagement , establishing relationships with community businesses, ... highly skilled, self-starter with a demonstrated record of case management, community engagement development, and innovative thinking for the position of Community … more
- Ensono (Washington, DC)
- …_Honesty, Reliability, Collaboration, Curiosity, Passion_ **Position Summary** The Principal Account Manager , or Client Engagement Director at Ensono, is ... Client Engagement DirectorRemote - United StatesJR010369 At Ensono, our...the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is… more
- Truth Initiative (Washington, DC)
- …projects to join our cross-disciplinary team and contribute to our growing business. The Client Success Manager (CSM) will report to the VP of Revenue and will ... client satisfaction. + Track and monitor user enrollment and engagement in the EX Program.* + Provide clients with...OR mail application materials to: Human Resources Attn: Client Success Manager 900 G Street, NW Fourth… more
- Amazon (Washington, DC)
- Description Amazon is seeking an experienced project manager to support the growth of our AWS Business Innovation Team. Project Managers leverage their management ... matter experts, and third-parties to achieve those goals. As an effective project manager , you will collect data from multiple sources - including AWS internal… more
- Amazon (Washington, DC)
- …CHIME, with this person owning speaker nominations, speaker prep, booth design, customer engagement activities, tracking of metrics, and reporting to internal ... Healthcare & Life Sciences marketing team is seeking a customer and events marketing manager to spearhead...companies and believes that world-class support is critical to customer success . AWS Support also partners with… more