- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Manager - Product Management - Customer Success & Onboarding We are excited about driving ... just ahead of the curve, but defining it. The Manager , Product Management for the Customer Success & Onboarding team plays a critical role in achieving… more
- Rocket Software (Washington, DC)
- … centric, motivated and positive Customer Success Manager to join our Customer Success Management team. As a Rocket Customer Success ... Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success , Account Management , Business Development or another customer… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic ... Customer Success Manager drives business...Customer Success Manager drives business growth for some...experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success , Account Management , … more
- Microsoft Corporation (Arlington, VA)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager (CSAM),...the primary customer facing role responsible for customer success through the management … more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... with our program. The key responsibilities of a Senior Customer Success Manager include but...experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success , Account Management , … more
- Trellix (Washington, DC)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... health and adoption operations within the Customer Success Organization **The Opportunity** The Technical Program Manager... Success / Services operations, strategy, consulting, or customer success product management role.… more
- Rocket Software (Washington, DC)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... engage with and delight our Mobius Customers. As a Customer Success Manager with Content...opportunities and derive insights **Qualifications:** + 5+ years in Customer Success Management with demonstrated… more
- Amazon (Arlington, VA)
- …plans and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Amazon Vendor Services, you will work with ... PC & Software Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the… more
- ServiceNow, Inc. (Vienna, VA)
- …big makes for great candidates. **What you get to do in this role:** The role of the Customer Success Manager is to act as an advocate for our customers. You ... capabilities to help customers achieve their goals. + Become an expert in ServiceNow's customer success methodology. + Drive the customer engagements for… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... customer and company advocate. The role displays superior customer management and consultancy skills, striving to...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Cleo (Annapolis, MD)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management , Professional Services, or a related field +… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... experience + Google Analytics Certified + 2+ years of customer support or account management experience + 1+ years of previous DealerOn experience, working… more
- BAYADA Home Health Care (Gaithersburg, MD)
- BAYADA Home Health Care has an immediate opening for a ** Customer Success Manager ** in our **Montgomery County Home Health office in Gaithersburg, MD.** If ... quality care to our clients. **Responsibilities:** + Provide superior customer service and quality home care + Focus on...1:1 meetings with team members + Maintain effective fiscal management of your caseload by monitoring metrics (admissions, %… more
- Amazon (Arlington, VA)
- …experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable (GAR) ... operational excellence and partnering with Amazon teams to positively impact customer experience. High focus on continuous improvement, innovation and predictive… more
- FranklinCovey (Washington, DC)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- Sedgwick Government Solutions (Bethesda, MD)
- …Benefits, Disability Management , and Absence Management . As a client-facing **Client Success Manager ** , working hybrid at home and from our Bethesda, MD ... Job Details Client Success Manager (Hybrid) 2024-1364 Bethesda, Maryland,...Manager Responsibilities** + Perform duties including direct account management and customer service for assigned clients.… more
- SitusAMC (Washington, DC)
- …of significance + Other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree or equivalent combination of education and ... as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which… more
- FranklinCovey (Washington, DC)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Mid-Market Client Success Manager **Division & Department:** Enterprise Client Success … more
- Qualtrics (Reston, VA)
- …CX, CS or technical account management role + Track record of success in building customer relationships at multiple levels of a clients' organization ... the globe who think that's work worth doing. **XM Success Manager ** **Why We Have This Role**...negotiate, and execute the renewal strategy through informal account management and formal RFP responses + Monitor Customer… more
- Amazon (Arlington, VA)
- …& Local Government and Higher Education by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our...operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.… more