- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 3 Service Desk Engineer ** to join our team in the ... Herndon, VA. This position supports a 24/7/365 service center. You will have the option of three...If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds… more
- Red River (Chantilly, VA)
- **Systems Support Engineer I - Service Desk ** The Systems Support Engineer I is primarily responsible for working on a team at the Red River Service ... developing the organization's perception of existing customers through exceptional customer service . Candidates must be energetic and focused, motivated to learn new… more
- SAIC (Washington, DC)
- …support Engineer with a minimum of 3 years of experience providing desk side support, acting as mid-level engineer specializing in troubleshooting of complex ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...domain administration. Duties: + Escalation point for Junior level desk side engineers. + Ability to act independently in… more
- SAIC (Washington, DC)
- …Engineer + Candidates need a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...domain administration. + Escalation point for Junior and Mid-level desk side engineers. + Ability to act independently in… more
- Shuvel Digital (Washington, DC)
- … delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team supporting this contract. The Help ... Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term… more
- SAIC (Washington, DC)
- **Description** Desk Side Engineer ‐Junior Experience: Deskside support engineer with a minimum of two years of experience providing Tier 2 deskside end user ... procedures and lifecycle refresh activities. Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...Experience or Certifications: + ITIL V4 Foundation + Customer Service Experience + Hands on deskside user assistance and… more
- Leidos (Laurel, MD)
- …may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 1 - Service Desk This position is on the Service Desk , ... record. **What Sets You Apart:** Qualifications: Five (5) years' experience as an engineer in programs and contracts of similar scope, type, and complexity is… more
- Red River (Chantilly, VA)
- …a pivotal member, you'll not only leverage your expertise as a top-tier NOC Engineer II but also spearhead the daily operations of our Network Operations Center ... lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct...to goals and performance objectives. + Enhance and achieve Service Level Agreements (SLAs). + Develop internal talent and… more
- McIntire Solutions (Chantilly, VA)
- Summary McIntire Solutions is actively seeking to fill a Service Desk Lead position will be responsible for leading a Service Desk Lead team in Ashburn, ... met. Responsibilities: + Provide technical leadership and coordination with all on-site IT Service Desk personnel + Ability to lead a team of 15-25+ + Present… more
- Serco (Bethesda, MD)
- **Position Description** Are you a Field Service Engineer looking for a place you can make a difference every day? Serco is searching for an experienced Field ... Service Engineer in support of The Naval...Service Engineer in support of The Naval Facilities Engineering Command...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Red River (Arlington, VA)
- **Job Summary:** The Senior Circuit Engineer is a specialized role responsible for the design, implementation, testing, and troubleshooting of both digital and ... of experience in engineering circuit layout diagrams, circuit design, and help desk support operations. The ideal candidate will have an active TS/SCI Clearance… more
- V2X (Springfield, VA)
- …Associate (MDAA). + Familiarity with supporting internally escalated tickets from a Service Desk team. + Familiarity with remediating IA and INFOSEC ... are hiring for the opportunity for a Senior Systems Engineer -Desktop Support - active Top Secret clearance to support...Responsibilities + What You'll Do + The Senior Systems Engineer - Desktop Support performs a variety of engineering… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …Europe, Asia and the Middle East. We are currently seeking a Network Engineer in the Information Technology department, reporting to the Network Operations Manager ... of the Information Technology Department's Network Operations team, the Network Engineer is responsible for ensuring that the firm's mission-critical network and… more
- Red River (Chantilly, VA)
- The Systems Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This ... the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a...the position includes being able to sit at a desk for a certain number of hours, lifting requirements,… more
- Naval Facilities Engineering Command (Bethesda, MD)
- Summary You will serve as a Mechanical Engineer in the Design & Construction Division, Capital Improvements Business Line of NAVAL FAC ENGINEERING CMD WASH. This is ... selective placement factor is: Current registration as a Professional Engineer (PE) by any state in the US, the...GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public… more
- System One (Washington, DC)
- …and resolve faults, incidents, problems, service requests and change requests from the Service Desk in a professional manner to agreed service levels. + ... Systems Engineer **Employment Type:** Full Time **Date Posted:** 7/22/2024...systems stability and performance, to resolves any impact to service , ensure key performance indicators and service ‐level… more
- SAIC (Ashburn, VA)
- …support Engineer with a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex ... + Troubleshoots complex issues. + Updates status of queued service requests with the IT service management...have a minimum of 4 years of experience providing desk side support, acting as specializing in troubleshooting complex… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Serco has a great opportunity for you! This Cybersecurity Engineer position will be on a dynamic team, supporting...that are uploaded to DoN Enterprise Mission Assurance Support Service (eMASS). + Organize and assist with the updating… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + ... Job Descriptions: Mission: In the Senate Community tradition of service , we strive to improve the financial wellness of our members throughout all stages of life by… more
- Leidos (Annapolis Junction, MD)
- **Description** Leidos has a career opportunity for a Multimedia Engineer in the Annapolis Junction area, MD. **Program Summary** Leidos is a preferred subcontractor ... members the opportunity to work autonomously and explore new technologies. We provide exceptional service to our customer in an area in which we have deep incumbent… more