- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation… more
- Leidos (Chantilly, VA)
- **Description** The Digital Modernization Sector at Leidos is seeking a ** Tier II Network Technician ** to support computer data communications systems, in ... hardware and software combined solutions through network modeling. The job duties of the Tier II Network Technician are as follows: + The Tier 2… more
- BCMC (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act as...as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum certification preferred. What… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. +...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+… more
- IT Veterans (Washington, DC)
- UC/VoIP Technician II Washington, DC . Information Technology Apply Now Job Summary: IT Veterans is currently seeking a UC/VoIP Technician II to join our ... of conference center equipment + Escalate IT issues to Tier III when needed + Provide workstation (thick and...education level + Must possess current DoD 8570 IAT II or IAM II certification + Experience… more
- Lumen (Washington, DC)
- …the world and shape the future. **The Role** We have an immediate opening for **Field Technician II ** **.** The Field Technician II may be required ... overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting… more
- General Dynamics Information Technology (Bethesda, MD)
- …call resolution, or at Tier 1 + Efficiently escalates detailed incidents to Tier II or higher as required + Analyzes customer needs to determine functional ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in enterprise IT… more
- CACI International (Washington, DC)
- …part of our great team and make a difference. **More about this role:** As a Tier 1 NOC Network Technician , you'll be challenged with support problems where you ... NOC Tier 1 Job Category: Service Contract Act Time...** ** **DOD 8570 Certification** **Required:** + Current IAT II **Clearance Requirement:** + Minimum TS/SCI with polygraph **… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Telecommunications Technician II Transform technology into opportunity as a ... Telecommunications Technician II with GDIT. A career in enterprise IT means...II WILL MAKE AN IMPACT * Serve as Tier 1 and Tier 2 support for… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Field Technician II GDIT is your place to make meaningful contributions to ... At GDIT, people are our differentiator. As a Field Technician II you will help ensure today...gather information about problems * Will interface with our Tier 2 technical support team and our Availability Management… more
- NANA Regional Corporation (Arlington, VA)
- …users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to ... **Overview** Suvi is looking for a Technician (Field Service Representative) to support our government...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. +… more
- TEKsystems (Fort Belvoir, VA)
- …during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required o Documents incident status and ... printers, laptops, and common windows applications o Works through various types Tier II issues with telephone assist o Provides answers to Frequently Asked… more
- SAIC (Washington, DC)
- …exciting and challenging career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues ... motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an...that exceed Tier 1 level support. + The candidate must provide… more
- V2X (Springfield, VA)
- …based on contract award. Responsibilities + Possess EPA 608 Type II (or Universal) certification. + Performs facilities and datacenter Heating, Ventilation, ... maneuver in small spaces and lift 50 lbs. + Technician shall be knowledgeable of all current safety policies,...+ US Citizen. Final Top-Secret Clearance based upon a TIER 5 Background Investigation and favorable eligibility determination for… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and ensuring compliance with DoD COMSEC handling procedures. + Provide 24x7x365 Tier - II Work Center support, including receiving and logging trouble calls ... talented and experienced Technical Control Facility Central Area Business (TCF CAB) Technician to assist in directing and managing the program's executive support… more
- General Dynamics Information Technology (Washington, DC)
- …and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support + Maintains a professional attitude and appearance providing ... excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts when needed + Supports continuous improvement in the process and quality of the operations + Provide support for escalated issues from help desk… more
- Node.Digital (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... Tier 1 Technician /Specialist Location: Arlington, VA...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- GovCIO (Washington, DC)
- …Articles (KBs), and Training manuals for Tier I support. + Works with Tier I/ II /III and other groups to resolve technical problems. + Maintains a ... Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to...Security+* CompTIA Network+* CompTIA A+* HDICSC: HDI Desktop Support Technician * Microsoft 365 Certified: Modern Desktip Administrator Associate **Clearance… more
- William C Brown Inc (Springfield, VA)
- …This is a mid-level position into a 24/7 operations groupThe 24/7 operations technician actively provides tier 2+ network monitoring and systems administration & ... of computers running on one or more operating systemsThe 24/7 operations technician is responsible for the operations, maintenance, and monitoring of data center… more