- GovCIO (Des Moines, IA)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- Robert Half Technology (Des Moines, IA)
- Description Position: IT Help Desk Manager Location: Grand Island, NE - ONSITE (If relocating, 1 month free housing covered in transition.) Salary: $65,000 - ... fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support...to lead the IT support team and ensure high-quality service delivery. The ideal candidate will have strong technical… more
- GovCIO (Des Moines, IA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cayuse Holdings (Des Moines, IA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- Cayuse Holdings (Des Moines, IA)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- UnityPoint Health (Des Moines, IA)
- …relationships with peers across all regions and collaborate closely with Regional Service Managers, customers, and other IT team members to ensure the delivery ... of exceptional customer service . Location: Onsite Des Moines, IA Hours: Monday-Friday, 8am-5pm...+ May assume additional on-call responsibilities as directed by Manager Business Support: + Maintains an understanding of the… more
- Robert Half Technology (Des Moines, IA)
- Description Position: IT Infrastructure Manager Location: Des Moines, IA - Onsite Salary: up to $130,000 base annual salary + excellent benefits For immediate and ... technical depth with people leadership, guiding a tight‑knit team of ~6 (Help Desk + Systems Engineers) while staying close to the technology that keeps operations… more
- GovCIO (Des Moines, IA)
- …apart of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). ... + Reports all activities and observations to the project manager and assists in finding resolutions to all outstanding...on data analysis. + Maintains accurate records of all service desk related activities . + Coordinate… more
- GovCIO (Des Moines, IA)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... records + **Collaboration & Customer Support** + Work with service desk and IT support teams to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Hotel Equities (Des Moines, IA)
- …supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they've made the right ... at the end of the day - notifies front desk accordingly + Supervises the completion of short notice...necessary equipment. Other: + Being passionate about people and service . + Strong communication skills are essential when interacting… more
- Kinseth Hospitality Companies (West Des Moines, IA)
- …all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides hotel customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... efficient, warm and friendly manner. + Acts as hotel manager on duty and follows the prescribed MOD procedures...cleanliness and organization of the hotel lobby and front desk area. + Washes, folds and properly stores laundry… more
- Berkshire Hathaway Energy (Des Moines, IA)
- …team rotation schedule for after-hours support. Provides limited after-hours support for service desk rollover calls. Performs any additional responsibilities as ... data center environments. Responsible for the identification and resolution of service -level problems and mission-critical tasks for complex IT systems. This role… more
- H&R Block (Des Moines, IA)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- GovCIO (Des Moines, IA)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Hotel Equities (Des Moines, IA)
- …development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Staybridge Suites in Des Moines, IA. Job Purpose: ... inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right… more
- Pacific Northwest National Laboratory (Des Moines, IA)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- Drake University (Des Moines, IA)
- …Job Summary: Under the general direction of the Access Services Manager , the Part-Time Access Services Associate is responsible for supervising student ... employees, providing excellent service to library patrons, and performing routine Access Services...and workflows. Maintain a regular schedule staffing the information desk . Assist library patrons with holds, computers, copiers/printers, using… more
- Fresenius Medical Center (West Des Moines, IA)
- …The student intern supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients, facility staff and… more
- St. George Tanaq Corporation (Des Moines, IA)
- …environmental compliance topics, in-person or online, as directed by the project manager . Requirements **Required Experience and Skills** + Minimum 3-5 years of ... work arrangement with prolonged periods of sitting at a desk and while working on a computer. **Who We...Bureau of Indian Affairs (BIA), and the US Forest Service (USFS). TEL is a subsidiary of the St.… more