- Highmark Health (St. Paul, MN)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Sevita (Cottage Grove, MN)
- …and case managers; greets family members and other visitors; implements Sevita Customer Service Standards. 5. Reporting: Reports any instance of alleged ... service /program plans, including socialization, health maintenance, medication administration, skill/ behavioral development. + Assist with daily activities: Personal care,… more
- Highmark Health (St. Paul, MN)
- …Understanding of health plan operations, including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing ... all aspects of solution delivery across enGen platform, products and service , including affiliation implementations, new external customer implementations, and… more
- Sevita (Woodbury, MN)
- …and professional relations with individuals, families, case managers and other stakeholders. 2. Customer Service : Implements Sevita Customer Service ... of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the… more
- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …to BCBSMN application protocol and regulatory standards. * Maintains outstanding level of service at all points of customer contact. * Understands broad-based ... to member and leverages clinical knowledge, motivational interviewing and behavioral modification techniques. * Conducts comprehensive clinical assessments; gathers,… more
- Highmark Health (St. Paul, MN)
- …high degree of complexity. + Ability to visualize, articulate and solve complex problems representative of a broad range of service and claim scenarios. + Other ... job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more