- Principal Financial Group (New York, NY)
- …May coordinate the selection, roll-out and initial set-up and maintenance/repairs of desktop hardware and/or software. + Troubleshoot and identify complex problems, ... determine solutions or escalation path to specialized teams. Answer questions, research problems, implement and document solutions and follow-up with business partners or team. May need to be available to executives for both business and home/personal… more
- Cognizant (New York, NY)
- …or other applicable products * Work closely with required central IT teams including the IT Service Desk to improve the speed and clarity of local IT ... and voicemail administration * Planning, coordination and execution of office/ desk moves * Meeting room technical support including Video...desktop support issues. * Strive to deliver the overall IT goals of providing a world class service… more
- City of New York (New York, NY)
- …process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an ... by evaluating, testing, and integrating new technologies and recommend IT service process improvements. The duties of...- Proven experience as a Help Desk Technician or other customer support role. - Tech… more
- NYS Housing Trust Fund Corporation (New York, NY)
- … tech -related field, and an eagerness to learn new systems. + Experience working as an IT help desk technician or in a similar customer support role + ... state staff based in New York City provide Help Desk assistance to those users. HCR seeks a qualified...written communication skills. + Commitment to providing exceptional customer service . + Tech savvy, with experience working… more
- City of New York (New York, NY)
- …equipment salvages, and inventory tracking. PREFERRED SKILLS: - Excellent Customer Service experience. - Excellent understanding of Help Desk environment ... The nation's leading local health department seeks a Desktop Compliance Technician to join its award-winning, innovative technology team in revolutionizing public… more
- BlackBox (New York, NY)
- …in a timely manner Additional Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of a ... calls in a timely manner, providing excellent customer service . . The Unified Communications (UC) Technician ...services, hardware, and software . Asset management of all IT equipment on site . Updates site-specific ERP, CRM,… more
- Insight Global (New York, NY)
- Job Description Insight Global is seeking a Learning & Technology Adoption Specialist ( IT Trainer) to join a prestigious international law firm client in NYC. This ... on core systems: Microsoft 365, document management, communication platforms, and legal tech tools o Lead structured onboarding for new attorneys and business staff,… more
- SMBC (New York, NY)
- …efforts. **Role Objectives / Responsibilities** Executive Support Delivery * Provide premium, desk -side and remote IT support for executives ensuring issues are ... * Support high profile meetings and conferences along with our dedicated AV support technician * Serve as a face of IT for Executives, combining responsiveness… more
- Citigroup (New York, NY)
- …Cloud, this role will be responsible for delivering world-class operational support and service desk capabilities for Citi's public cloud platform, which spans ... are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of...and reliability across AWS, GCP, and Snowflake environments. + ** Service Desk Management** : Build and manage… more
- Bloomberg (New York, NY)
- …The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and ... enable our employees to achieve commercial and product goals and provide outstanding service to our customers. We are responsible for driving the strategy across our… more
- Mount Sinai Health System (New York, NY)
- …PM Monday - Friday Onsite The Desktop Support Specialist III is a senior level technician who provides an escalated level of service . This includes the support ... Information Technology or related area and five years of experience in a helpdesk, desk side, application, or systems support role. OR 2. A four-year high school… more