- Tompkins Community Bank (Batavia, NY)
- …for answering escalated calls from all channels for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and ... and ability to explain most complex matters to ensure customer satisfaction and retention. Mentors new team ...and promotes commitment to providing a best in class experience for our internal and external customers + Maintain… more
- Burlington (Niagara Falls, NY)
- …an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part ... Time Customer Service Lead , under the guidance of the Assistant Store Manager...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- The ODP Corporation (Amherst, NY)
- …Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a ... by utilizing provided training to support sales offerings. The Team Lead will support a customer...including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives… more
- M&T Bank (Buffalo, NY)
- …a strategic, systems and scale-minded Lead UX Strategist to join our design team supporting the Digital Consumer Experience Product Suite - someone who is ... exercises. **Managerial/Supervisory Responsibilities:** Lead and mentor a team **Education and Experience Required:** Bachelor's degree...Outside in perspective with a focus on improving the customer experience + Curiosity - Seeks out… more
- Cabela's (Cheektowaga, NY)
- …prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team -oriented work environment. + ... supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in...working environment for all associates. + Provides a legendary experience for every customer , every time by… more
- M&T Bank (Amherst, NY)
- …workflow, manages exceptions, assists in process improvement and related projects. This team processes legal papers by conducting research into existing customer ... and coaching to assigned Item Processing & Deposit Services team on daily work functions and approve work of...activity. + Research and resolve routine internal and external customer issues and escalations within assigned area. + Understand… more
- Burlington (Niagara Falls, NY)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team ...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Deloitte (Williamsville, NY)
- …products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit ... Lead Fullstack Engineer As a Lead ...outcome-focused solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop,… more
- ABM Industries (Lancaster, NY)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... Alert sales about competitive sales efforts. Provide Spot opportunities to meet Operational team goals. + Determine who in the customer 's organization is… more
- Deloitte (Williamsville, NY)
- …privacy, and compliance requirements in enterprise software engineering. + Demonstrated experience aligning engineering initiatives with business and customer ... Lead Engineering Manager - CL6 Role Overview: As...teams are aligned and engaged, collaborating closely with product, experience , delivery, infrastructure, and security teams. Leverage technical artifacts… more
- Deloitte (Williamsville, NY)
- …products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit ... As a Lead ServiceNow Software Engineer , you will actively...outcome-focused solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop,… more
- Deloitte (Williamsville, NY)
- …products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit ... As a Lead Full-stack Software Engineer , you will actively...outcome-focused solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop,… more
- Agile Cold Storage (West Seneca, NY)
- …management within the transportation and warehousing industry. Preferred Qualifications: + Previous experience in a lead or supervisory role. + Experience ... enhance service. Ultimately, this role is pivotal in maintaining customer satisfaction and operational excellence within the organization. This...and warehousing processes to identify areas for improvement. + Lead and mentor a team of quality… more
- M&T Bank (Buffalo, NY)
- …models with performance monitoring and analyses to address stakeholder queries. As a team lead , there is an emphasis on leading projects and supervising ... of the above locations._** **Overview:** The credit model development team is looking for a senior model developer that...a senior model developer that can serve as a lead to independently develop and maintain quantitative models used… more
- M&T Bank (Buffalo, NY)
- …banking network. This role sits at the intersection of data, strategy, and customer experience - supporting front-line teams with actionable insights, improving ... and coaching opportunities - ensuring alignment with regulatory standards and customer service excellence. + ** Lead Cross-Functional Projects** : Collaborate… more
- Leonard Bus Sales, Inc. (Bergen, NY)
- Lead Bus Driver - Bergen, NY Full-Time Position...per week) Are you a current CDL holder with experience in the automotive industry? Leonard Bus Sales is ... currently looking for a Lead Bus Driver in our Bergen, NY facility. Come join the team at Leonard Bus Sales, a family-owned company and recognized leader in the… more
- IBM (Buffalo, NY)
- …Task management is a plus Completed 2+ full cycle implementations as the Lead Consultant Oracle Cloud PPM Applications Experience in Business Process Consulting, ... IBM portfolio **Your role and responsibilities** Provide subject matter expertise and lead functional tracks on Oracle ERP Cloud Project Management for the modules… more
- Walgreens (Clarence, NY)
- …to ensure a positive customer experience . + Models and shares customer service best practices with all team members to deliver a distinctive and ... registers. + Models and delivers a distinctive and delightful customer experience . ** Customer Experience...management as necessary. + Assists with and coaches other team members to work with warehouse and vendor ordering… more
- Molina Healthcare (Buffalo, NY)
- **JOB DESCRIPTION** **Job Summary** Under direct supervision of the Manager, SIU, the Team Lead is responsible to lead a small team of investigators and ... a team of investigators and analysts, the Team Lead will ensure the Manager is...Criminal Justice, Law Enforcement, or related field (applicable FWA experience would be accepted in lieu of education … more
- Zenner & Ritter Home Services (Buffalo, NY)
- …enjoy this amazing compensation package? All that you need is: + 2 years of experience + Great customer service skills + Driver's license + Willingness to ... Buffalo, NY, USA | 20.00-29.00 per hour depending on experience . | Full Time | tool allowance and take-home...with overtime available and some on-call required. As our Lead HVAC Installer, you guide your team … more