- CRST (Amherst, NY)
- …Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various ... social media. They must be able to communicate effectively, understand the customer 's needs, and provide solutions or information promptly. Additionally, they may… more
- HSBC (Buffalo, NY)
- …and internal teams to enhance the understanding of policies and best practices + Lead the team to provide exceptional support and guidance to Line Managers ... Lead , People Advisory Brand: HSBC Area of Interest:...the culture of the team from reactive case management support to proactive business coaching on People issues. This… more
- REI (Amherst, NY)
- …for shop employees. + Demonstrate initiative and productivity, lead Shop Mechanics, Service Advisors, and store staff. + Support REI's shop and membership ... the co-op, you do your best work with the support to live your best life. And you play...out shop service functions and provide excellent customer service . Coordinate production, manage throughput, and… more
- HSBC (Buffalo, NY)
- …deployed exceptionally for client relationships that require a senior level of support . They will have accountability for their client's global and regional ... existing GPS products and services. In addition, they will support the broadening and deepening of HSBC's relationships with...act as the client's focal point of contact for service needs; leading a global/regional "squad" of service… more
- Astronics (East Aurora, NY)
- …Planner for Astronics Luminescent Systems, Inc. You will be the pivot point between Customer Service , Sales and the Production Floor, translating customer ... will be the one communicating potential delays to the customer service team so we can manage...service team so we can manage expectations. + Lead production meetings to address bottlenecks and adjust schedules… more
- Home Depot (Cheektowaga, NY)
- …customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include ... Freight Team Associate, Freight Team Lead , Receiving Associate and Receiving Support . We are an Equal Opportunity Employer and do not discriminate against any… more
- HSBC (Buffalo, NY)
- …GPS clients. The purpose of this role is to ensure clients receive a superior service experience both locally and globally; to be a client's single point of contact ... for service for those complex queries that are fall above...the overall satisfaction with GPS produts and services and support the broadening and deepening of these client relationships… more
- Thruway Fasteners, Inc. (North Tonawanda, NY)
- …Thruway has six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY The Customer Service Support Lead is the day-to-day go to ... customer service person for our Key, Target and Key-Sub customers....sales orders and sales returns. Adept at handling all customer needs including: problem solving, time management skills, processing… more
- Burlington (Buffalo, NY)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- BJs Wholesale Club (Clarence, NY)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops...up and accountability. Team Members: + Teach, coach and lead through the club level training process. Support… more
- Kohl's (Batavia, NY)
- …associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines + Support the training of ... providing direction and working alongside associates to deliver excellent customer service . You will teach, coach, develop...Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when… more
- Zenner & Ritter Home Services (Buffalo, NY)
- …opportunity? Do you have a great attitude, a neat appearance, and a commitment to customer service ? Can you successfully lead others in completing quality ... in Buffalo, NY wants you as our new full-time Lead HVAC Installation Tech! Get ready to tackle interesting...technology solutions. Whether you're interested in management, accounting, sales, customer service , or technical roles, we have… more
- M&T Bank (Buffalo, NY)
- …performance, and coaching opportunities - ensuring alignment with regulatory standards and customer service excellence. + ** Lead Cross-Functional Projects** ... + **Drive Data-Backed Decision Making** : Analyze large datasets to uncover customer and business insights, identify trends, and support strategic initiatives… more
- Deloitte (Williamsville, NY)
- …products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit ... Lead Fullstack Engineer As a Lead ...Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve… more
- Eaton Corporation (Amherst, NY)
- Eaton's ES AMER ESS division is currently seeking a Lead Utility Protection and Control Technician . In this role, our technicians work remote, travel up to 3 ... activities. Travel is primarily in the Northeast and northern Midwest based on customer requirements. A company vehicle is provided for both business and personal… more
- Stark Tech Group (Buffalo, NY)
- …individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service , we encourage you to get in touch with us. The ... within assigned accounts or territories. Combining elements of sales support and business development, the Parts focused Branch Sales... and business development, the Parts focused Branch Sales Lead supports customer needs at the retail… more
- Deloitte (Williamsville, NY)
- …products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit ... As a Lead Full-stack Software Engineer , you will actively...Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve… more
- Walgreens (Clarence, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... opening back door of store for deliveries. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to… more
- Walgreens (Lackawanna, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver adistinctive and ... for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to… more
- IBM (Buffalo, NY)
- …across the IBM portfolio **Your role and responsibilities** The Oracle Cloud ERP Financials Lead Consultant is a key member of the Delivery Practice. A Consultant is ... expected to engage in activities in support of both successful project delivery and business development....Delivery * Serve as the Oracle Cloud ERP Financials Lead on projects through the full project life cycle:… more
