- Sedgwick (Cleveland, OH)
- …Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Concierge Performance Associate **PRIMARY PURPOSE:** To assist Property ... or in a team environment . Ability to meet or exceed Performance Competencies . Bi-lingual English/Spanish a plus. **WORK ENVIRONMENT** When applicable and… more
- Molina Healthcare (Akron, OH)
- …quality. **Job Duties** + Monitor and Evaluate Calls: Listen to and review Concierge call interactions to assess agent performance against quality standards, ... for monitoring and evaluating member interactions to ensure that the concierge agents adhere to established quality standards. The role involves reviewing… more