- Healthfirst (AL)
- …for this position is competitive and will be commensurate with your location. Prior experience in a contact center , healthcare, and/or bilingual language ... are currently inviting applications for our upcoming 2024 Summer Contact Center Agent Class. Thank you for...Russian, Mandarin, Cantonese, or Spanish + Healthcare industry work experience . + Call Center experience … more
- Navient (Montgomery, AL)
- …less. **The Contact Center Engineer position will report to the Director, Customer Experience .** **As the Contact Center Engineer, you will:** + ... process changes and automation to enhance agent productivity and customer experience . + Liaise with cross-functional stakeholders...transitions to newer platforms. **About You:** + 6+ years experience managing contact center software… more
- HomeSafe Alliance (Huntsville, AL)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Mass Markets (AL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer ...new products and services, and ensure best in class customer experience . In addition to being the… more
- Regions Bank (Hoover, AL)
- …do the best for our customers and associates every day. **Our Contact Center Bankers** : + Help enrich our customer 's lives by answering questions, solving ... + One (1) year customer service or production experience Start here, go anywhere! Our contact center associates have the opportunity to explore a… more
- Mass Markets (AL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... learn our account management systems while helping improve the customer experience during a difficult time. Our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Regions Bank (Hoover, AL)
- …financial products and services. **Primary Responsibilities** + Achieves Contact Center targets and goals by identifying customer needs and providing ... section of the system. **Job Description:** At Regions, the Contact Center Priority Banker provides full service...School Diploma or GED + One (1) year of experience in customer service/sales If applying for… more
- Concentrix (Montgomery, AL)
- …or equivalent experience . + Genesys Cloud certification + Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, ... and engineer cutting-edge technologies to transform the future of customer experience (CX) and empowering our clients...Microsoft Azure + Knowledge of other contact center platforms and VoIP protocols + Experience … more
- Sequence Health (Cullman, AL)
- …or equivalent, but more education, especially in management, is preferred. + Call center , customer service, or supervisory experience may be required. ... support patients and customers. You should be supportive, communicative, and attentive. Contact Center Supervisor Responsibilities: + Hire, train, and prepare… more
- First Horizon Bank (Fairhope, AL)
- …relationships in the community and in reactive sales situations. + Obtains the customer 's preferred contact information (ie, home or work numbers, email address) ... straightforward manner with the customer + Builds customer awareness of personal experience , certifications and... and First Horizon knowledge that supports delivering added customer value **Banking Center Portfolio Optimization:** +… more
- Sylvan Learning (Montgomery, AL)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs. He/she ensures... staff and serves as the principle point of contact for the Franchisee. ESSENTIAL JOB FUNCTIONS * Ensures… more
- Signet Jewelers (Mobile, AL)
- …and empower them to play trusted roles in a highly personal and emotional customer experience . Maybe you have that sparkle. Signet Jewelers is Great Place ... careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career...work with great quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation of team… more
- Humana (Montgomery, AL)
- …Qualifications** + Associate or Bachelor's Degree + Previous Inbound and / or Outbound call center or related customer service experience + Prior healthcare ... the best solutions and outcomes working in a best-in-class contact center . As a Bilingual Call ...of the specified states.** + **Minimum one (1) year customer service experience is required.** + Proficiency… more
- PNC (Birmingham, AL)
- …Audit/Data Risk Management experience preferably in the financial industry; experience leading Internal Audit Center of Excellence or similar programs ... serve. We are all united in delivering the best experience for our customers. We work together each day...Internal Audit organization, supporting the Internal Audit Data Management Center of Excellence Audit team. This position is primarily… more
- Signet Jewelers (Mobile, AL)
- …& Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design ... careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career...play trusted roles in a highly personal and emotional customer experience . Maybe you have that sparkle.… more
- CACI International (Huntsville, AL)
- Application & Platform Security Operations Center (APSOC) Manager - NASA NCAPS Job Category: Security Time Type: Full time Minimum Clearance Required to Start: ... CACI is hiring an Applications and Platforms Security Operations Center (APSOC) Manager who will lead cyber and IA...to quickly resolve cyber events + Communicate with senior customer stakeholders on reporting metrics (eg, # of events,… more
- CIBC (AL)
- …**What you'll be doing** You'll work in a fast- paced Contact Center where you'll have meaningful client-focused conversations. As ... applicants with a wide range of abilities and we provide an accessible candidate experience . If you need accommodation, please contact ###@cibc.com + You need to… more
- The Estee Lauder Companies (Foley, AL)
- …supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable + Ability to work retail hours including ... **Keyholder - The Cosmetics Company Store - 20hrs - Tanger Outlet Center - Foley, AL** **Brand:** Estee Lauder Companies **Description** **Position Summary:** We are… more
- Signet Jewelers (Foley, AL)
- …holidays* A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skillsWe put our People ... applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we...play trusted roles in a highly personal and emotional customer experience . Maybe you have that sparkle.… more
- Signet Jewelers (Foley, AL)
- …holidays* A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skillsWe put our People ... applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we...play trusted roles in a highly personal and emotional customer experience . Maybe you have that sparkle.… more