- ManpowerGroup (Troy, AL)
- …questions regarding timesheets, payment information, claims or how to use the systems. ** Service Desk agents must be proficient with various tools and technology ... Experis / Manpower Group is seeking Customer Service Representative for a client in Troy, AL....computer knowledge and good communication skills. **Job Title: Customer Service Representative** **Duration: 6 months (High possibility of extension)**… more
- Sunrun (Montgomery, AL)
- …or non-existent + Keep logs on what requires changes + Develop and enhance the Service Desk tools increasing support of the business needs and addressing ... Maintain awareness of emerging products, services, protocols and standards in support of service desk technology procurement and development efforts +… more
- SMX (Montgomery, AL)
- Oracle Customer Support Desk Agent (3600)at SMX(View all jobs)...As a member of the Customer Service Desk your focus is to deliver support and ... deliver cutting-edge digital transformation solutions. We are looking for an Oracle **Customer Support Desk Agent** . **Candidates for this role must be located… more
- SAIC (Montgomery, AL)
- …/ SIPRNet) + SAIC Coordinator / Account Creator POC for of SAAR C1FAMS/R4 process + Support other service desk activities as needed + Provide first contact ... to join our Cloud One team on a 24/7 support desk . The selected candidate will create...skills **Desired Qualifications:** + 1-2 years experience as a Service Desk Agent + Experience working with… more
- Cayuse Holdings (Montgomery, AL)
- …- Respond to and resolve issues with the M365 environment with an emphasis on Exchange - Support Service Desk and Deskside support team - Document SOPs ... user provisioning team to ensure proper provisioning of new M365 users. Assist Service Desk and Deskside support in resolving issue with the client's M365… more
- KPMG (Birmingham, AL)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 2 **Function:** Business ... Support Services **Area of Interest:** **State:** AL **City:** Birmingham...seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global… more
- Teledyne (Huntsville, AL)
- …the client + Monitor all tickets dispatched to T2 Desk Side and T3 Support to ensure timely resolution that meets service levels + Create Knowledge Base ... levels + All calls/activities must be recorded in the service desk tool + Resolve as many...in increasing First Call Resolution rate + Technical Help Desk function + Provide IT support encompassing… more
- Cayuse Holdings (Montgomery, AL)
- …**Responsibilities** + Support and respond to incidents working with the the Service Desk and Desktop support teams + Oversee incident documentation, ... Incident response experience in a high energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to quickly analyze a… more
- S4 Inc. (Huntsville, AL)
- …Hourly Entry Level | Huntsville, AL, USA | Full Time Job Title: Help Desk Associate Work Location: Redstone Arsenal, Huntsville, AL Clearance: Must be able to obtain ... rate Requisition Number: AL24001 Overview: We are looking for individuals as Tier I support in 1st, 2nd or 3rd shifts providing technical support under general… more
- Koniag Government Services (Montgomery, AL)
- …Functions, Responsibilities & Duties may include, but are not limited to:** + Provide help desk support for CPM FoS, during the business hours of 0630-1630 CST ... **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Help Desk Services with a Secret clearance to support **KMS** and our… more
- IHG (Huntsville, AL)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...team, we work better together - we trust and support each other, we do the right thing, and… more
- BlueHalo, LLC (Huntsville, AL)
- …issues (via phone, in-person, using remote access tools, and through the Help Desk ticketing system) + Provide customer service while maintaining professionalism ... this This position will have a focus on user support , day-to-day operations, and strategic initiatives of corporate IT...degree plus two years' experience in providing IT customer service or 4 years in lieu of degree +… more
- Carrington (Montgomery, AL)
- …amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing ... reporting and compliance activities related to that task and providing ongoing support of Treasury-related processes. Perform all tasks in a detailed manner to… more
- TEKsystems (Birmingham, AL)
- …huge plus. Skills: Customer service , Troubleshooting, Infrastructure, Support , Help desk , Help desk support , Ticketing System, Technical Support ... running. The technicians will need to have great customer service and attention to detail as the project has...operations of the POS. Any experience providing remote technical support , ideally within a NOC-type environment would be a… more
- TEKsystems (Birmingham, AL)
- …to ensure the success and operations of the POS. Skills: Help desk support , Help desk , Troubleshooting, Customer service , Phone support , ServiceNow, ... system, Technical support Top Skills Details: Help desk support , Help desk , Troubleshooting, Customer service , Phone support Additional Skills &… more
- TEKsystems (Birmingham, AL)
- …a huge plus. Skills: Customer service , Troubleshooting, Infrastructure, Support , Help desk , Help desk support Top Skills Details: Customer service ... , Troubleshooting, Infrastructure, Support , Help desk , Help desk support Additional Skills & Qualifications: This position is onsite and requires a high… more
- Cayuse Holdings (Montgomery, AL)
- …+ Respond to and resolve issues focusing on the Microsoft environment and AWS + Support Service Desk and other members of the Desktop support ... time to market. **Primary Focus** The Desktop Analyst Provide day-to-day operational service and support for defined desktop services, solving complex hardware… more
- TEKsystems (Hartselle, AL)
- …* Taking around 25 calls/day * Most calls are escalated from L1 service desk to this team * Provision and support of equipment (computers, phones, tablets, ... * Adherence to policies, procedures, and controls Skills: Desktop, Help desk support , ticketing system, Customer service Top Skills Details: Desktop,… more
- CGI Technologies and Solutions, Inc. (Troy, AL)
- **IT Support Technician** **Category:** Service Desk / End User Services **Main location:** United States, Alabama, Troy **Position ID:** J0624-0228 ... Minimum 3 years of experience working in an IT support role or help desk environment *...lifestyle management programs and more \#LI-BR1 **Skills:** + Customer Service & Support + ServiceNow + Leadership… more
- TEKsystems (Birmingham, AL)
- Top Skills - Must Haves + Help desk support + Help desk + Troubleshooting + Customer service + Phone support Top Skills' Details1) Helpdesk/technical ... experience supporting end users and technology over the phone 2) Customer service /organized/reliable 3) running scripts and documentation Secondary Skills - Nice to… more