- ABM Industries (Fairbanks, AK)
- …sure assigned subordinates do likewise. . Contact customers to ensure services meet service contract requirements and ensure customer retention. . Understand and ... ABM Employee Benefits | Staff & Management The District Manager will manage the work within the custodial and...the appropriate budget requirements and work closely with the customer or building management company. Work with any … more
- Michaels (Anchorage, AK)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - ANCHORAGE-GLENN HWY, AK Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- GCI Communication Corp (Barrow, AK)
- …departments to maintain quality customer interaction. + Coordinate closely with the Manager ensuring customer service and technical standards are met or ... $2,000 Signing Bonus $5000 relocation assistance GCI's Assistant Mgr, Customer Service Sales Operations will manage a team that is responsible for ensuring a… more
- GCI Communication Corp (Fairbanks, AK)
- …departments to maintain quality customer interaction. + Coordinate closely with the Manager ensuring customer service and technical standards are met or ... GCI's Assistant Mgr, Customer Service Sales Operations will oversee and manage a team of customer service agents that are responsible for ensuring a… more
- Michaels (Anchorage, AK)
- …shop and find what they are looking for. Deliver friendly customer service . **Major Activities** + Assist Store Manager in leading and managing adherence ... and execute shrink and safety programs. + Serve as Manager on Duty (MOD) + Maintain seasonal sets and...Special Certifications or technical skills** + Retail merchandising and customer service experience preferred **Physical Requirements** +… more
- Michaels (Anchorage, AK)
- …deliver a customer centric shopping experience. Deliver friendly customer service . **Major Activities** + Assist Store Manager in planning and supporting ... the scheduling and execution of store workload. + Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company… more
- JB Hunt Transport (Juneau, AK)
- …Business Administration/Management (Required), Bachelors: Business Communications **Work Experience:** Customer Service /Account Manager , Marketing, Sales, ... activities and responsibilities involved in selling a product or service + Ability to analyze customer activities,...product or service + Ability to analyze customer activities, profiles and information + Understanding of the… more
- Walgreens (Eagle River, AK)
- …solutions that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ... a positive customer experience. Models and shares customer service best practices. + Monitors ...feedback, creating awareness to the business, and improving service metrics. **Operations** + Shadows Store Manager ,… more
- Wilson Language Training (Juneau, AK)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...assigned **Minimum Requirements:** **Skills and Experience** + Passion for service , helping others and seeing your customers and team… more
- NTT America, Inc. (Juneau, AK)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual ... CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to… more
- Confluent (Juneau, AK)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a… more
- UKG (Juneau, AK)
- …unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work ... business to business sales experience of selling products and/or providing service to a broad customer /prospect base. * Minimum of 1 year experience in the… more
- The Hertz Corporation (Juneau, AK)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Datavant (Juneau, AK)
- …relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the ... to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer success is… more
- Cleo (Juneau, AK)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions… more
- Cengage Group (Anchorage, AK)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... customers and the business. Your work will span the full customer journey-from acquisition to implementation, engagement, and renewal-ensuring every district becomes… more
- Lowe's (Anchorage, AK)
- **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our ... customers need. As a District Merchandising Service Manager , this means: * Empowering the...team to execute projects consistently and provide an excellent customer experience. * Encouraging associates to identify opportunities to… more
- SHI (Juneau, AK)
- …Service Delivery team to develop strategies for improving vendor relations and customer service . + Maintain an in-depth understanding of each vendor's ... in our offices or yours.** **Job Summary** The MSP Service Delivery Manager is a critical coordination...and effort, and respecting the contributions of others. + Customer Service : Can identify customer … more
- Cengage Group (Anchorage, AK)
- …and development** **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being clear, ... culture of continual learning, skills growth, and development. + **Achieves Customer Retention and Sales Goals:** Implements campaign strategies and drives… more
- Nelnet (Juneau, AK)
- …collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues. ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
