- SHI (Albany, NY)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Cleo (Albany, NY)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trustmark (Albany, NY)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Albany, NY)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cardinal Health (Albany, NY)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Ford Motor Company (Albany, NY)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Latham, The Pool Company (Latham, NY)
- …Latham . Duties and Responsibilities: + Position is focused on four key areas, Customer onboarding, Customer Success and Retention, Improving Customer ... product and brands (sub brands). + Work with Community manager and builders to support improvement in NPS reviews....and KPI's for communications associated with lead closure and customer success . + Strong Math skills +… more
- American Express Global Business Travel (Albany, NY)
- …activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr. Customer Experience Manager to join our consulting team based in the ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...present and communicate well in all scenarios. This Sr. Customer Experience Manager role owns two key… more
- American Express (Albany, NY)
- …relationship with existing Small Business and Middle Market Card Members. The Sr. Manager - Digital Customer Growth Marketing Channel Optimization, Insights, & ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- HP Inc. (Albany, NY)
- …in a collaborative and a cohesive manner with key HP business units the CAM ( Customer Assurance Manager ) works across functions to lead solutions for customer ... -** Applies technical subject matter knowledge to solve complex customer service issues and is regarded as a subject...with sales & support teams. * Responsible for the success of large deployments on assigned and non-assigned commercial… more
- Red River (Albany, NY)
- …project requirements. Completing projects on time, on budget, and with exceptional customer satisfaction is the Project Manager 's charter. Additionally, the ... Project Manager interfaces with and manages the customer stakeholder team on all assigned projects and maintains...just for the scope of the project, but how success will be judged at the end._ + **_A… more
- PRIMARK (Albany, NY)
- …exceed customer expectations and maximizes sales. The Visual Merchandising Manager is the creative ambassador for visual merchandising, in-store. A true leader, ... Visual Merchandising Manager - Crossgates + JOB ID: 127488BR +...to impact the business daily, by understanding the Primark customer needs, shopping habits, fashion preferences, and reflecting the… more
- Signet Jewelers (Niskayuna, NY)
- …rewarding opportunities to impact the lives of others and inspire love. Join us! STORE MANAGER Title: Store Manager Reports To: District Manager Reporting to ... Consultant, Sales Support and Inventory Control Position Summary: Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day… more
- Love's Travel Stops & Country Stores (Canaan, NY)
- …12029 **Welcome to Love's!** **_Where People are the Heart of Our Success_** **Restaurant Manager ** Working at Love′s as a Restaurant Manager is a very different ... hard for our customers and our teams. As a manager at Love′s, we empower you to be owner-operators...you will ensure our teams are focusing on the customer in everything we do. Sometimes it is just… more
- Wolters Kluwer (Albany, NY)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- Trellix (Albany, NY)
- …regional customer management. Embrace this opportunity to drive organizational success through strategic analysis and alignment with customer requirements. ... **_Job Title:_** Manager , Professional Services **_Role Overview:_** We're seeking a...customer management. Embrace this opportunity to drive organizational success through strategic analysis and alignment with customer… more
- J&J Family of Companies (Albany, NY)
- Regional Sales Manager - Northeast, MONARCH - 2406195279W **Description** MONARCH, within the Johnson & Johnson Family of Companies, is recruiting for a **Regional ... Sales Manager ** for the Northeast territory. This is a field...for end to end area program development and clinical success . This includes procedure sales support, and driving utilization… more
- Family Dollar (Albany, NY)
- …hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and the ... get paid tomorrow. As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service...in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. + Maintains a presence in… more
- Cardinal Health (Albany, NY)
- …eCommerce contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. ... our customers across all digital channels. **_Job Summary_** The Digital Marketing Manager plays a leading role in driving the strategy, initiatives, and programs… more