- St. Mary's Healthcare (Amsterdam, NY)
- …+ Creates and Updates departmental documentation in a clear manner + Provides 1st level desktop and user support face-to-face and Service Desk phone support ... verbally communicate clearly and professionally when providing Service Desk support over the phone and/or email. Relevant IT Experience...be available to work any shift within Service Desk support coverage of Monday - Friday 7am - 7pm… more
- Protective Industrial Products (Latham, NY)
- …with endpoint management tools and MDM (eg, Intune), VPN clients, and remote desktop support tools. + Problem Solving: Strong analytical skills and ability ... with a service-oriented mindset. Essential Job Functions: + Provide frontline technical support for end users across Windows desktop /laptop systems, mobile… more
- Cayuse Holdings (Albany, NY)
- …PDAs. + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... customer in a prompt manner. + Provide day-to-day operational service and support for escalated matters. + Perform first-line troubleshooting for customers by taking… more
- Cayuse Holdings (Albany, NY)
- …PDAs. + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... logging all customer interactions for escalated matters. + Mobile telephony and device support . + Video Conference Unit Troubleshooting. + IP Telephony setup and … more
- Ellis Medicine (Schenectady, NY)
- The System Administrator II provides advanced support in the management, maintenance, and troubleshooting of the hospital's IT systems and infrastructure. This role ... EDUCATION AND EXPERIENCE REQUIREMENTS: Required + Education: At least an Associate 's degree in Information Technology, Computer Science, or a related field.… more
- New York State Civil Service (Albany, NY)
- … Desktop Software Lifecycle Registry and the Application Inventory.* Support business solution, solution architects, and service owners in Business Application ... State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,...for two (2) years of general information technology experience.* Associate degree with 15 semester credit hours in computer… more
- New York State Civil Service (Albany, NY)
- …in technology leadership, particularly in the following areas: end user support , automated software distribution/patching, virtual desktop platform support ... 4 City Albany State NY Zip Code 12220 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to… more
- New York State Civil Service (Albany, NY)
- …the Desktop Software Lifecycle Registry and the Application Inventory.* Support business solution, data architects, and service owners in Business Application ... State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,...for two (2) years of general information technology experience.* Associate degree with 15 semester credit hours in computer… more
- New York State Civil Service (Albany, NY)
- …the Desktop Software Lifecycle Registry and the Application Inventory.* Support business solution, AI architects, and service owners in Business Application ... State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,...for two (2) years of general information technology experience.* Associate degree with 15 semester credit hours in computer… more
- New York State Civil Service (Albany, NY)
- …the Desktop Software Lifecycle Registry and the Application Inventory.* Support business solution, cloud architects, and service owners in Business Application ... State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,...for two (2) years of general information technology experience.* Associate degree with 15 semester credit hours in computer… more
- New York State Civil Service (Albany, NY)
- … Desktop Software Lifecycle Registry and the Application Inventory.* Support business solution, subordinate Enterprise Architects, and service owners in Business ... State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,...for two (2) years of general information technology experience.* Associate degree with 15 semester credit hours in computer… more
- Highmark Health (Albany, NY)
- …incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or ... recommends process improvements for efficiencies. May provide guidance to Associate level employees. **ESSENTIAL RESPONSIBILITIES** + Intake operational objectives… more