- SCRAM Systems (Albany, NY)
- …and accelerate the client path from first touch through installation and long-term engagement . The Senior Manager builds frameworks, develops people, and ensures ... Job Summary: The Senior Manager of Integrated Marketing drives multi-channel execution across...experience in integrated marketing, campaign management, lifecycle, brand, or customer journey roles. * Strong understanding of segmentation strategy… more
- Ralliant (Albany, NY)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more
- Ralliant (Albany, NY)
- **Tek AMR - Account Manager 's Job Description** Our Americas Sales Organization has a culture that is collaborative and inclusive of others' thoughts and ideas. We ... are customer obsessed in our daily work, and continuously strive...and continuously strive to provide high quality support and engagement to our customers by building and encouraging close… more
- Ally (Albany, NY)
- …delivered. * Leverage Auto L&D principles, adult learning principles, learner engagement , proficiency building, tools, and delivery methods. * Perform facilitator ... other employee discount programs. Who We Are: Ally Financial is a customer -centric, leading digital financial services company with passionate customer service… more
- Ralliant (Albany, NY)
- …options. . Secure price increases as necessary and ensure competitive positioning. Customer Engagement & Retention . Proactively engage customers 90 days ... or more revenue from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role with commission incentives, focused… more
- REI (Albany, NY)
- …Manager to build accountability for driving business objectives of employee engagement , customer satisfaction, and promoting co-op membership through leading ... supervises Shop Mechanics, drives the shop program to deliver a best-in-class customer experience, and is responsible for delivering shop business results and… more
- Ralliant (Albany, NY)
- …of post-sales customer support functions, including quotes, contract extensions, and customer re- engagement . + Respond to inbound leads generated through all ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
- Wilson Language Training (Albany, NY)
- …effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build awareness ... educators. + Shares regular updates regarding school-based assignments to team and manager . + Provides instructor-led workshops and study group meetings in alignment… more
- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Coinbase (Albany, NY)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of ... Medical Affairs external stakeholder engagement activities (including those of the managed market liaison...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Norstella (Albany, NY)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... As a Project Manager / Senior Project Manager , Patient Engagement and Recruitment, you will...projects and ensuring the delivery of solutions that drive customer success and internal alignment. You will operate as… more
- Sharecare (Albany, NY)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Molina Healthcare (Albany, NY)
- …**Job Summary** Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in areas involving ... member impact and engagement including: New Member Onboarding, member plan benefits education,...High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service, consumer advocacy, and/or health care systems. Experience… more
- Capital One (Albany, NY)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Rubrik (Albany, NY)
- … to achieve faster customer adoption, time to value, and overall customer engagement and satisfaction. CEMs drive product enhancements and manage escalations ... challenges that come your way. **About the role:** The Customer Experience Manager is a key role...+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities… more
- Acosta Group (Albany, NY)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...principals' business priorities and drives long-term success. + **Client Engagement ** : Personally call on all decision-makers at the… more
- NTT America, Inc. (Albany, NY)
- …team (NTT Data Business Solutions Inc. and customer ) + Support project manager and engagement director in managing customer expectation + Credibility ... collaborate with the NTT Data Business Solutions Inc. and customer project resources to find the best holistic solution...the project. This position works closely with the project manager , engagement director and consultants to design… more
- BJs Wholesale Club (Albany, NY)
- …15% discount.* *Eligibility requirements vary by position. Working closely with the Club Manager , the Assistant Club Manager in Training (AMIT) is responsible ... AMIT role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee will receive… more
- Under Armour, Inc. (Albany, NY)
- Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC) **Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC)** **Values & ... models, and alignment with the target enterprise architecture vision. As a Senior Manager , Solution Architect of Marketing Technology at Under Armour, you will work… more
