- Pearson (Albany, NY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- New York State Civil Service (Albany, NY)
- …Help desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Qualifications:You must be currently reachable on ... Agency Information Technology Services, Office of Title Business Systems Analyst 1 (NY HELPs) - 10042 Occupational Category IT...staff, to implement new and leading technologies in the customer contact realm. We are looking for a highly… more
- Excellus BlueCross BlueShield (Latham, NY)
- …research into a wide range of computing issues as required. + Excellent customer service skills. + Experience working in a team-oriented collaborative ... Job Description: Summary: The Service Desk Analyst is specific to the Service Desk Function at Excellus through the IT Help Desk. The Service Desk … more
- New York State Civil Service (Albany, NY)
- …Help desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Minimum Qualifications: You must be currently ... and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1. If the number of interested candidates who meet the… more
- Cognizant (Albany, NY)
- … Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling ... EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect,… more
- New York State Civil Service (Delmar, NY)
- …Understanding of data governance frameworks. Minimum Qualifications Non-competitive: one year of permanent service as a Data Analyst 1 OR bachelor's degree and ... The Protection Of People With Special Needs Title Data Analyst 2 Occupational Category Other Professional Careers Salary Grade...users to ensure data needs are met. * Fulfill customer requests for ad-hoc report requests, data extracts, or… more
- New York State Civil Service (Albany, NY)
- …Stay updated on agency policies and provide excellent, ethical, and professional customer service . Develop a * Innovative Thinking: Seek creative approaches, ... form. Communication is clear and easy to understand. Tailor service delivery for projects to ensure positive customer...One (1) year of permanent, contingent permanent, or 55b/c service as a Business Systems Analyst 1.Reinstatement:… more
- CBRE (Albany, NY)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- Highmark Health (Albany, NY)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- Ally (Albany, NY)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... is Detroit Hybrid preferred, however remote option possible The Senior Actuarial Analyst is responsible for developing and supporting a robust pricing and/or… more
- Intermountain Health (Albany, NY)
- …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
- Intermountain Health (Albany, NY)
- …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
- New York State Civil Service (Albany, NY)
- …Stay updated on agency policies and provide excellent, ethical, and professional customer service . ? Communicate with project stakeholders and internal ITS ... team in both oral and written form. ? Tailor service delivery for projects to ensure positive customer...to NYS employees with one year of permanent competitive service as Business Systems Analyst 3, G-25,… more
- UMB Bank (Albany, NY)
- …Suite to include Word, Excel, PowerPoint, and Outlook + Good interpersonal and customer service skills + Proficiency in organizing and prioritizing work to ... participates in joint sales calls with TMOs and Commercial Bankers. The TM Sales Analyst provides a high level of internal customer support through understanding… more
- Parexel (Albany, NY)
- …patient at the heart of everything we do. **Job Title:** Market Development Analyst At Parexel, we are a leading Clinical Research Organization (CRO) company ... medicines to patients. We are seeking a Market Development Analyst to join our team. As a Market Development...all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential… more
- Highmark Health (Albany, NY)
- …+ None **Preferred** + None **SKILLS** + Excellent detail-oriented skills + Good customer service skills with moderate experience working with customers, sales, ... to define and execute operations activities for high quality solutions to meet customer and plan partner needs. + Document and execute medium-to-complex product and… more
- Oracle (Albany, NY)
- …projects requiring cross-group collaboration. * Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** IT Business Optimization Implementation Analyst will: * Responsible for support Sourcing, Procurement...to address business or systems issues. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Oracle (Albany, NY)
- …management, presentation, and influencing skills. + Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** **IT Business Implementation Analyst will:** + Responsible for support Sourcing and...ensure the problem is permanently resolved. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- New York State Civil Service (Delmar, NY)
- …Justice Center For The Protection Of People With Special Needs Title Data Analyst 1 Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit ... Analytics and under the general direction of the Data Analyst 2, the Data Analyst 1 will...and standards for data analysis and data management.* Fulfill customer requests for ad-hoc report requests, data extracts, or… more
- Highmark Health (Albany, NY)
- …often taking a new perspective using existing and innovative solutions. + Excellent customer service skills. + Uses critical thinking skills for assigned tasks. ... :** enGen **Job Description :** **JOB SUMMARY** The Senior Epic Systems Analyst (Beaker) has significant laboratory expertise and a fundamental understanding of key… more