- Ralliant (Albany, NY)
- …contribute to training initiatives **Required Qualifications** + 5+ years of experience in technical support , field service , or R&D + Proven troubleshooting ... Hybrid **Job Title:** Senior Technical Support Engineer **Location:** United States...technical expert, collaborating closely with Engineering and Field Service teams to resolve issues and ensure customer… more
- iCIMS (Albany, NY)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Cleo (Albany, NY)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Everon (Albany, NY)
- …+ Must ensure a positive customer experience. + Provide reliable, high quality customer support . + Must have a strong work ethic. + Must be detail-oriented. ... accurate and timely documentation for work performed. + Organizes and utilizes technical resources, information, material, and support to ensure efficient… more
- Ralliant (Albany, NY)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Red River (Albany, NY)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Red River (Albany, NY)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Suburban Propane (Albany, NY)
- …Association (NFPA) regulations within the area of operations to assist Customer Service Centers (CSCs) and Region Management in support of company Safety ... violations to maintain an acceptable CSA score. + Provides support to Safe Driving initiatives and programs. + Responsible...Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is… more
- Ally (Albany, NY)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- Cordis (Albany, NY)
- …of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients.If you love ... building relationships that will increase account penetration, revenue growth and customer satisfaction within a specified product line, business segment and/or… more
- Parexel (Albany, NY)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Albany, NY)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Memorial Sloan-Kettering Cancer Center (Nassau, NY)
- …experience in a healthcare, clinical support , medical office, patient-facing or customer service role (eg, medical office assistant, front desk, or retail ... of contact for our patients in the outpatient clinic setting + Support clinic operations through patient scheduling, registration, and flow management + Provide… more
- Endo International (Hobart, NY)
- …Engineering to develop project scope and cost details for capital budget preparation. Provide technical support and problem resolution in support of routine ... Manages and tracks equipment inventory, removal and return to service processes. Ensures that processes comply with all cGMP...and/or SOPs to enhance skills sets and reduce defects. Support Customer or Regulatory agency audits as… more
- Pearson (Albany, NY)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Cognizant (Albany, NY)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Oracle (Albany, NY)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Albany, NY)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Pearson (Albany, NY)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- Oracle (Albany, NY)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
