- GovCIO (Albany, NY)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- Zurich NA (Albany, NY)
- … service desk performance reporting and analysis and acts as deputy for service desk manager . + Business Travel, as required + Extended Hours during ... Application Support Center Manager 129848 Zurich North America is hiring an...Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cayuse Holdings (Albany, NY)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- Cayuse Holdings (Albany, NY)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- Hannaford (Albany, NY)
- …Supervise performance of all duties and responsibilities of all front-end and service desk /kiosk associates as assigned by Manager of Customer Service * ... policy. * Assign fixed activities to front end and service desk /kiosk associates during idle periods as...being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end… more
- Extra Space Storage (Cohoes, NY)
- …6pm $18.00 per hour Compensation Starting Pay Range: $18.00 Hourly The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- World Insurance Associates, LLC. (Slingerlands, NY)
- …retirement plan services, and payroll & HR solutions. Position Summary The Senior Client Manager independently serves as the primary service contact for a book ... This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client...& Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable… more
- Hudson Valley Community College (Troy, NY)
- ASSISTANT TO THE BUSINESS SERVICES MANAGER EOC-NTP-8322 Since 1966, the Capital District Educational Opportunity Center (EOC), a division of Hudson Valley Community ... commitment to the students and community it represents. CDEOC's Core Values: S - Service - to deliver quality, committed and caring assistance T - Teamwork - to… more
- New York State Civil Service (Albany, NY)
- …Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 1 (Operations), SG27/M2, ... HELP No Agency Information Technology Services, Office of Title Manager Information Technology Services 1 Operations - 10006 Occupational...assist in managing a data center providing 24 X7 service to our customer agencies in an IBM mainframe,… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Manager - Americas IT End User Computing Summary:The.../ external) as needed. + Partners with the Global Service Desk to ensure IT services are ... Has well-developed technical skills and a high-level of customer service -oriented experience with a coaching and mentoring approach to...for the role + 5 plus years of IT manager experience + 5 or more years of experience… more
- The Research Foundation for SUNY at the University at Albany (Albany, NY)
- …the Capital Region SBDC main line, returning voicemails, managing the front desk and visitors, greeting clients upon arrival, providing general customer service ... Strong verbal and written communication skills. + Prior experience providing customer service to customers in a professional office setting. + Strong time… more
- Robert Half Accountemps (Schenectady, NY)
- Description We are in search of a Front Desk Associate to become a part of our clients team in the Service industry, situated in Schenectady, New York. This role ... Demonstrated ability to effectively manage and lead a team * Excellent customer service skills and detail-oriented demeanor Robert Half is the world's first and… more
- VCA Animal Hospitals (Latham, NY)
- …Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager /Administrator, the Client ... employees of performance requirements with the standards of client service for the organization. * Assist Hospital Manager...development and delivery of employee evaluations for the front desk with hospital manager . * Assist in… more
- GovCIO (Albany, NY)
- …apart of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). ... + Reports all activities and observations to the project manager and assists in finding resolutions to all outstanding...on data analysis. + Maintains accurate records of all service desk related activities . + Coordinate… more
- Albany Medical Center (Albany, NY)
- …Service works under the supervision of and reports directly to the Health Service Manager . The primary responsibilities of the HST is coordination and ... the supervision of and reports directly to the Health Service Manager . The primary responsibilities of the...the nursing and N95 stations. Telephone triage Cover front desk reception as needed Pull terminations Break down charts… more
- Pearson (Albany, NY)
- …and quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position ... Customer Support department is part of the Pearson Global Service and Support team and serves as the primary...detail and suggest improvements or solutions. + Work with manager to investigate and implement ways of deflecting calls… more
- Albany Medical Center (Albany, NY)
- …Salary Range: $46,220.72 - $64,709.01 * Work alongside the Practice Coordinator / Manager to facilitate coordination of daily check in, scheduling, check out and ... all patients that report to the front check in desk . * Coordinate patients' referrals and prior authorization for...record and Microsoft Office a plus. + Excellent customer service skills. + Ability to multi-task in a high… more
- New York State Civil Service (Fort Hunter, NY)
- …12069 Duties Description Working under the direction of the Historic Site Manager , the selected candidate will implement all aspects of interpretation and public ... Crossing. * When needed, fill in for the site manager at a FOSC board meeting (which may not...including, but not limited to, working at the front desk , helping to organize and clean office and public… more
- GovCIO (Albany, NY)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... records + **Collaboration & Customer Support** + Work with service desk and IT support teams to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more