- Broadview FCU (Albany, NY)
- …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. + ... experience will be considered). + Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. +… more
- Northeast Shared Services (Schenectady, NY)
- Customer Rep - Social Media Nov 9, 2025 Schenectady, NY,...a plus. + Minimum 1 year experience in a call center , virtual customer service, or CRM-based role. ... US, 12308 Salary:17.08 - 25.61 SUMMARY The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer… more
- Cardinal Health (Albany, NY)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- New York State Civil Service (Albany, NY)
- …or add tools that will enable a better caller experience.o Assist in monitoring call center lines to ensure calls are handled promptly. Provide guidance or ... HELP Yes Agency Attorney General, Office of the Title Senior Consumer Frauds Representative or Consumer Frauds...(PAM) system and send files to storage facility.Manage OAG call and visitor's centero Communicate verbally in-person or via… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- General Motors (Albany, NY)
- …means the successful candidate is expected to report to **GM Global Technical Center , or** **Sunnyvale Technical Center ** or **Austin innovation Center ** ... and across our 1st party apps and branded websites. **About the Role** Our Sr . Managers are responsible for enabling the operational frameworks of the GM interface… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... NY HELP No Agency Labor, Department of Title Senior Employment Security Clerk (Hourly) - Albany CDTCC Occupational Category Clerical, Secretarial, Office Aide Salary… more
- The Hertz Corporation (Albany, NY)
- …Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + ... Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one...Prior call center and customer service experience +… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... in wider clinical development plans. + Serve as early-stage CMC representative of the department in effectively communicating program related updates, strategies,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Labor, Department of Title Senior Accountant/Accountant Trainee 1/2 - Albany (NY HELPS) Occupational Category Financial, Accounting, Auditing ... Albany State NY Zip Code 12226 Duties Description Standard Duties: The Senior Accountant/Accountant Trainee 1/2 in the Administrative Finance Bureau duties will… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Labor, Department of Title Senior Administrative Analyst/Administrative Analyst Trainee 1/2- Albany (NY HELPS) Occupational Category Other ... * Prepare curriculum and present workshops on initiative topics to senior leadership and other stakeholders.* Communicate effectively to provide updates on… more
- DeCrescente Distributing Company (Mechanicville, NY)
- …and vision) after 30 days 401(k) with Generous Company Match FREE Onsite Wellness Center for Medical Care and Physical Therapy FREE Onsite Fitness Center with ... Sales Director, Wine & Spirits Director, DM, and Sales Representative . This position is responsible for all Wine &Spirits...of their account base. + Responsible for achieving weekly call ratios and performing quarterly reviews. + Responsible for… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... experience troubleshooting Linux and Unix based systems. + Participate in on- call rotations to provide 24x7x365 infrastructure operations support. + Support… more