- IT Concepts (Falls Church, VA)
- …individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, ... strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, or resolves… more
- General Dynamics Information Technology (Quantico, VA)
- …to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ... technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to...IT support experience + Experience supporting **ticket resolution and end user support** + **Security+** + **Secret**… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secret **Public Trust/Other Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ... technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work in enterprise IT...to proactively track, monitor, and improve service delivery and end user support at the DHA. **WHAT… more
- Export-Import Bank of the United States (Washington, DC)
- …of a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End - User Support, Asset Management, Experience in ... of Helpdesk ticketing, problem resolution, and asset tracking systems in support of help desk operations. Oversees the contractor's work and their day-to-day… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Help Desk Manager** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** J0524-1898 ... and domestically. * Is responsible for managing daily operations of the Help Desk , guaranteeing timely and effective customer service. * Oversees Tier 2 and… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …required to have a Secret Security Clearance. In this role you will: + Manage the end user Help Desk support experience across our tenants for the Task ... Blue Rose is seeking a Help Desk Technician to support our work with a federal client. This is an On-Site role at Ft. Belvoir, Virginia and is open to US… more
- Export-Import Bank of the United States (Washington, DC)
- …Experience serving in the capacity of a Contracting Officer Representative (COR) for IT Help Desk , End - User Support, Network Operations and Engineering, ... for IT Infrastructure. This includes customer support, customer outreach (via user surveys, customer training, town hall meetings, users feedback, newsletters, etc.)… more
- Koniag Government Services (Arlington, VA)
- …off, and more. The Support Services Management Analyst II Senior (Editorial Assistant) will provide help desk and end - user desktop services for an office ... of approximately 500 IT users operating in both an unclassified and classified environment domestically and overseas and provide highly reliable, effective, timely and secure network support and services with minimal disruption to services and customers.… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...personalized remote, and when needed, one-on-one deskside support (eg, end user support, basic end ... in the field - come join us today! The Help Desk Specialist serves as a member...escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user -authorized closure, and troubleshooting on incidents,… more
- Leidos (Washington, DC)
- **Description** Looking for an opportunity to make an impact? Leidos has an opening for an ** End User Services (EUS) Manager** on the ESA V program. ESA V is an ... The program provides a range of IT services, including help desk , desk side support,...can thrive, keep reading! **Primary Responsibilities Include:** + The End User Services Manager will be responsible… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Help Desk Support Services Specialist SME** to join our team in ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...not limited to:** + Responsible for providing support to end - user community on difficult hardware, software and… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help...communication or through telephone contact with the client or end user . + Addresses and resolves incidents ... Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** 7 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...development team, or web tool inconsistences + Documenting all end user interactions and writing bugs/issues/concerns in… more
- Leidos (Washington, DC)
- **Description** Looking for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos Company) has an exciting Tier II agent- Associate ... AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide...(Remedy or ServiceNow), MS Office, O365, OneDrive and other end user software and hardware + Security+… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …- Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax ... resolutions, and creating and updating these documentation sources Troubleshooting end user issues by recreating the issue...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- General Dynamics Information Technology (Chantilly, VA)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Technical ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...and upgrade of computer hardware and software. + Provides end - user software troubleshooting and support. + Applies… more
- Sunrun (Washington, DC)
- …+ ITIL Foundations Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting end users locally and remotely in a ... user issues + Oversee development and communication of help sheets, incident models and FAQs for end users + Establish Service Desk metrics, delivering… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I** Location **Washington, DC** \# of openings **2** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... community. We are currently seeking a talented and motivated Help Desk Specialist I for a Full-Time...services such as creation, access modification, and deletion of end - user accounts. Manage incidents, Problems, and Service… more