• Service Desk / Help Desk

    General Dynamics Information Technology (Washington, DC)
    …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
    General Dynamics Information Technology (03/27/24)
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  • NCIS Help Desk Analyst - Tier…

    General Dynamics Information Technology (Quantico, VA)
    …some of the world's most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk more
    General Dynamics Information Technology (05/30/24)
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  • Help Desk Analyst

    Robert Half Technology (Washington, DC)
    Description We are in search of a Help Desk Analyst I to join our team in WASHINGTON, District of Columbia. In this role, you will be responsible for a ... skills. * Ability to work in a team-oriented environment. * Experience in a help desk or technical support role is preferred. * Must be able to prioritize and… more
    Robert Half Technology (06/21/24)
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  • Functional/Business Analyst - Help

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    **Functional/Business Analyst - Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
    CGI Technologies and Solutions, Inc. (05/12/24)
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  • Help Desk Analyst (Tier 1)

    Leidos (Rockville, MD)
    …**Original Posting Date:** 2024-06-17 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at ... least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. **Pay Range:** Pay Range - The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary.… more
    Leidos (06/20/24)
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  • Integrated Service Desk Technician…

    CACI International (Chantilly, VA)
    …resources o **Preferred Certifications:** o CompTia Ao CompTia ServerCompTia Network+ HDI Customer Help Desk Analyst Microsoft Office Specialist What We Can ... **You'll Bring These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working… more
    CACI International (06/01/24)
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  • Service Desk Technician (Business,…

    CACI International (Chantilly, VA)
    …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
    CACI International (04/10/24)
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  • Service Center Front Line Technician (Business)

    CACI International (Chantilly, VA)
    …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
    CACI International (06/13/24)
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  • Customer Support Analyst

    E-volve Technology Systems, Inc. (Reston, VA)
    …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
    E-volve Technology Systems, Inc. (06/16/24)
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  • Service Desk Analyst

    GovCIO (Arlington, VA)
    **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. ... will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support...for solutions. + Records solutions into database for other Help Desk professionals. + Redirects issues to… more
    GovCIO (06/11/24)
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  • Call Center Analyst - HR Desk

    NuAxis Innovations (Reston, VA)
    **Call Center Analyst - HR Desk ** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
    NuAxis Innovations (06/21/24)
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  • Senior Tier 2 Service Desk Analyst

    ManTech (Herndon, VA)
    …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 2 Service Desk Analyst ** to join our team in the Herndon, VA. This ... questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues for users.… more
    ManTech (06/12/24)
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  • Wire Desk , Analyst I

    Carrington (Washington, DC)
    …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
    Carrington (05/30/24)
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  • Application Service Desk Analyst

    Tesla Laboratories. Inc. (Vienna, VA)
    …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
    Tesla Laboratories. Inc. (04/18/24)
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  • Service Desk Analyst (Tier 1)

    Deloitte (Washington, DC)
    …our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission ... looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core...or other technology-related field + 2+ years of Service Desk or relevant IT experience + Must be legally… more
    Deloitte (06/22/24)
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  • Help Desk Technician

    TAD PGS, Inc. (Laurel, MD)
    TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
    TAD PGS, Inc. (04/26/24)
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  • Service Desk Agent (Third Shift)

    William C Brown Inc (Bowie, MD)
    …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
    William C Brown Inc (04/17/24)
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  • Currency Issuance & Operations Specialist…

    Federal Reserve Bank (Washington, DC)
    Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : ... of roles: Data Analysis and Reporting: Produce charts, graphs, and other visuals to help analyze data, including use of data analysis and presentation tools such as… more
    Federal Reserve Bank (06/04/24)
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  • Business Systems Analyst Lead

    CACI International (Chantilly, VA)
    …Responsible for personnel, training, and CAU support services necessary for customer and help desk requirements. + Directly manage assigned personnel to include ... Business Systems Analyst Lead Job Category: Information Technology Time Type:...+ Assists team members resolve any travel policy or help desk related issue. + Acting as… more
    CACI International (06/21/24)
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  • Sr Records & Info Mgt Analyst - Office…

    Federal Reserve Bank (Washington, DC)
    …workflows used to process analog and electronic records; triaging and often resolving IT/ Help Desk issues related to Records Program IT systems; performing ... Sr Records & Info Mgt Analyst - Office of the Secretary - R024552 Primary...requests sent to OSEC by the Board Applications Service Desk (BASD). Reference Requests: Responds to complex and time… more
    Federal Reserve Bank (06/22/24)
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