- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to ... work onsite , as required. The selected individual will be responsible...user issues and requests. The selected individual will: + Lead and supervise the Help Desk team,… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will...Level: Active Top Secret + Location: Downtown DC; 100% onsite \#GDITpriority The likely salary range for this position… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS CURRENTLY ... Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in Arlington, VA… more
- Chenega Corporation (Alexandria, VA)
- …plans for JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, ... including the ticketing system and operational support and troubleshooting onsite or remotely as required by Tier I, Tier...compliance with applicable NIST SP 800-53 security controls. + Lead the service desk efforts… more
- Federal Reserve Bank (Washington, DC)
- Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : ... Banks. Perform assigned project tasks while developing domain expertise and may lead well-defined tasks within a project. Identifies risks and opportunities related… more
- Leidos (Rockville, MD)
- … Lead ** to support a federal agency's large, mission-critical 24/7/365 enterprise Service Desk . The position may be on client-site in the Rockville, ... demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical...must be local to the DC Metro area for onsite customer meetings.** **Primary Responsibilities** + Lead … more
- Gemini 3 Group (Arlington, VA)
- …compilation reconciliation, and review of the reports, tasks, and deliverables. + Provide onsite DAI Help Desk support for DAI users, time and attendance, ... Lead Financial Management Analyst - Arlington VA (Arlington,...review of the reports, tasks, and deliverables to provide onsite DAI Help Desk support, create, and… more
- Leidos (Washington, DC)
- … Desk management staff located off site to ensure seamless handoffs between the Service Desk agents and the onsite staff. Additionally, this person is ... a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves...+ Establish a meeting rhythm with the customer End-User Service lead on a weekly basis at… more
- Shuvel Digital (Alexandria, VA)
- …affected clients of release timing and impact and provide communications to the service desk + Implement release in compliance with Change Management ... 4800 Mark Center Drive, Alexandria, VA 22311. Work Schedule: 100% Onsite Clearance: TS/SCI Primary Responsibilities Provide continuous development and continuous… more
- SAIC (Washington, DC)
- …of End User Experience operations. You will supervise the day-to-day activities of Service Desk and Site Support Supervisors, Leads, and Technicians who are ... Responsible for overall performance and management of the PBGC Service Desk and Site Support. + Manage...Support staff including supervisors, team leads, and technicians. + Lead monitoring and achievement of Service Center… more
- Leidos (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... point of contact and responsible for providing customer operational desk -side break fix support tasks and activities in addition...Management for Performance. + Escalate to or consult with Lead when solution is unclear. + Perform configuration and… more
- H&R Block (Silver Spring, MD)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... **:** + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Team Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- American Society of Health-System Pharmacists (Bethesda, MD)
- …desk function. Manage to ensure high staff satisfaction and quick resolution of help desk service tickets. + Perform other duties as assigned. What You Bring ... project management, and disaster recovery/business resumption. This position will be based onsite in our Bethesda, MD office, and the employee in this role… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a hybrid position and will require you to be ' onsite ' some days and allow for remote work on...roles such as individual contributor, team member, and project lead . You will interface with customers on a regular… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... and Loans. + Perform a variety of tasks. May lead and direct the work of others. + A...role, you must have: + The ability to provide onsite support at the Crystal City, Arlington, Va one… more
- Insight Global (Mclean, VA)
- …metrics, to include quality, delivery and schedule and supplier performance related to buyer desk . * Lead and host telecons for weekly with multiple supplier ... analysis, documentation, and terms and conditions. * Develop negotiation strategies, lead formal negotiations (Price, Delivery, Terms & Conditions). * Manage all… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... F-35 customer and approved by your Serco manager. (Your onsite days in JPO office including ad hoc meetings...schedules, and DoD reporting. + To demonstrate knowledge of Service and OSD policy and documentation related to PPBS,… more
- THOR Solutions, LLC (Arlington, VA)
- …and internal controls to ensure compliance with GAAP and government regulations. + Lead the preparation and submission of DCAA rate proposals and negotiations. + ... and financial management. Location: Hybrid. Anticipated to require 2-3 days/week onsite at the THOR office in Shirlington/Arlington, VA while the remainder… more