- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Red River (Chantilly, VA)
- …1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier ... Service Desk Technician -...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- TekSynap (Washington, DC)
- …Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting US International ... user support services for hardware and software. + Implement Tier 0 self- service capability for user password...request tickets and provide daily updates. + Provide a service desk call center support from 0600… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1...and 8 years relevant support experience + Superior customer service skills a must; strong desire to provide the highest ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...quality of service to the customer required. + Superb verbal communication… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking ** Service Desk Technician ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program ... and cutting edge R&D for the US Army. The Service Desk Technician (Intermediate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- TekSynap (Chantilly, VA)
- … Support Technician ** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Help Desk Technician ** for a Full-Time position. **Job...Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna,...Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag Government ... Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance**...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password… more
- Red River (Chantilly, VA)
- …could affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing team! The Tier 1 Technician ... for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining user… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users in ... involves troubleshooting complex issues, maintaining systems, and delivering outstanding customer service . If you enjoy solving technical challenges and thrive in a… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...operations and personnel + Perform duties as a Help Desk technician as required + Promote professional ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- SAIC (Adelphi, MD)
- …processes, service improvement and performance monitoring, and problem management + Provide Tier II service desk support for end-user PC, server, ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement and performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, server, ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Motion Recruitment Partners (Washington, DC)
- …DC.** **Experience:** + Must have a minimum of 5 years of experience providing desk side and/or service desk IT support, specializing in troubleshooting ... Mobile Device IT Administrator - Tier III Washington, DC **Onsite** Contract to Hire...- $36/hr **TG Federal is seeking an IT Support Technician 3 (Mobile Device) to support one of our… more
- Diversified (Washington, DC)
- …join our growing team. This hybrid role combines the day-to-day responsibilities of a Tier 1-2 IT Support Technician with the hands-on execution and oversight of ... the competitive gaming ecosystem. Key Responsibilities 1. IT Help Desk & End-User Support (Primary when no events) +... tickets, phone, email, or in-person walk-ups. + Provide Tier 1 and Tier 2 support for… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... Deskside Support Technician Washington DC, but will move to Merrifield,...program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed… more
- Stellar Innovations (Fort Belvoir, VA)
- …+ MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting by ... Inc., (SIS), a registered ISO 9001:2015 corporation, is a Service -Disabled Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services &… more