- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service,Information Technology (IT) Support… more
- Link Solutions Inc (Adelphi, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician ( Associate -Level) to join our team at Adelphi, MD. + Must ... an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician ( Associate -Level) will serve as the face of our team,… more
- Steampunk (Mclean, VA)
- …policies and procedures **Qualifications** **Required:** + Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/7194/ associate -service- desk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?**… more
- Cognizant (Washington, DC)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Support Services to federal customers. TheMid-level Help Desk Support Technician provides support ...be able to perform each essential duty satisfactorily.) + Associate degree or bachelor's degree (preferred) from an accredited… more
- Koniag Government Services (Washington, DC)
- …Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain a SCI ... to support **KMS** and our government customer in Washington, DC....a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II… more
- BAE Systems (Washington, DC)
- …for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support through the Enterprise ... equivalent experience) + 8 years of experience in IT support , help desk , or service desk...and basic scripting for automation of routine tasks + Associate 's degree or higher in a technical field if… more
- CAI (Washington, DC)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more
- AeroVironment (Herndon, VA)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... technical escalation point for end-user support . This role is responsible for resolving highly complex issues across multiple systems, mentoring junior staff,… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst** to help contribute to our success. Come… more
- NuAxis Innovations (Falls Church, VA)
- …a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and Wildlife Service (FWS) ... network teams to resolve cross-functional issues. **Minimum Qualifications** . Associate 's degree in IT or related field, or equivalent.... 2+ years of hands-on experience in a help desk or desktop support environment. . Strong… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll ... and support system management. + Familiarity with **Jira Service Desk ** for ticket tracking, workflow management, or administrative configuration. + Experience… more
- Link Solutions Inc (Adelphi, MD)
- …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage high-priority ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at… more
- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi,… more
- Cayuse Holdings (Washington, DC)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using… more
- Cayuse Holdings (Washington, DC)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and… more
- Koniag Government Services (Chantilly, VA)
- …& Duties may include, but are not limited to:** + Deliver quality help desk support services to a customer base of about 2,000 geographically dispersed ... a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our...duties as assigned **Education, Experience & Skills:** + Bachelor's, Associate 's degree or experience in computer science, information technology,… more
- NVR (Reston, VA)
- …Bachelor's degree Information Technology or a related field. + Experience with a Help Desk technical support team. + Hardware experience with Dell and Lenovo. + ... Help Desk Technician Job Category Information Technology Market Location...team. In this hybrid role, you will provide technical support for hardware and software issues, working both independently… more