- Cisco (Dallas, TX)
- Have you ever had a poor customer experience and thought of a...service, and it is our mission to be the leader in this space. To enable this vision, we ... improved? Have you ever empathized with those whose job it is to deliver customer experience and imagined how, if properly empowered and motivated, the overall… more
- Cisco (Dallas, TX)
- Have you ever had a poor customer experience and thought of a...service and it is our mission to be the leader in this space. To enable this vision, we ... empathized with those whose job it is to deliver customer experience and imagined how, if properly...for Premise and Cloud platform (Hybrid). * Be the technical expert of the product * Resolve production incidents… more
- Synchrony (Dallas, TX)
- …and companies technical knowledge (financial services) customer experience focus Proactive, self-starter and collaborative leader + Experience ... delivery experience , with relevant examples that improved performance and customer experience + Knowledgeable on financial services, payments industry… more
- SAP (Plano, TX)
- …and industry solutions. . Strong technical project management skills & customer -facing experience . Strong ability to translate between technical ... SAP Basis administrative duties REQUIRED. . 6 years of customer -facing SAP Technical Consulting experience ....(ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services… more
- Amazon (Dallas, TX)
- …Record of leading projects / initiatives to improve support-related processes and the customer 's technical support experience Preferred Qualifications - ... in the cloud. As Enterprise Support Manager, you will lead a team of Technical Account Managers...your customers, while constantly seeking ways to improve your customer 's AWS experience . In this role, you… more
- Citigroup (Irving, TX)
- …trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience , maintainability. + Identify ... technologies utilized in your area. + Focus on the customer experience , the build and delivery processes... managing complex business and/or transactional models. + Demonstrated experience as a strong leader who can… more
- Broadcom (Plano, TX)
- …business outcomes. Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and ... the Development team and collaborate on prioritization and selection of solutions.** ** Lead and coordinate aged/escalated issues to the customer 's satisfaction.… more
- Wells Fargo (Irving, TX)
- …to the payment terminals. A successful Lead will have direct merchant experience as a technical sales support for ecommerce payment systems, payment ... US **About this role:** Wells Fargo is seeking a ** Lead Technical Solutions Consultant** ( Lead ...of the following: work experience , training, military experience , education **Desired Qualifications:** + Technical solution… more
- ServiceNow, Inc. (Addison, TX)
- …articulate complex technical concepts to both technical and non- technical stakeholders. + Team leadership experience and mindset to celebrate successes ... work. Fast forward to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the… more
- Blue Acorn iCi (Dallas, TX)
- Position Summary: Blue Acorn iCi is looking for an experienced Adobe Commerce Technical Lead who is located near the Dallas/Plano, TX area (this will be a hybrid ... schedule of remote work and on-site work). The Technical Lead is responsible for assisting the...a digital consultancy focused on delivering innovative solutions across customer experience , commerce, and data. Our team… more
- Medtronic (Dallas, TX)
- …of technical , clinical field service, technical internship or clinical customer support experience . A Bachelor of Science degree in an Engineering ... and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected,… more
- Citigroup (Irving, TX)
- …technical field and 3 years of experience as an Applications Development Technical Lead Analyst, IT Analyst or related position involving digital and big ... Citibank, NA seeks an Applications Development Technical Lead Analyst for its Irving,...and Glassbox to deliver business information to the US Customer Experience and other journey teams. Deliver… more
- Citigroup (Irving, TX)
- …of progressively, post-baccalaureate experience as an Applications Developer, Senior Technical Architect, Technical Lead or related position involving ... Citibank, NA seeks an Applications Development Technical Lead Analyst for its Irving,...the weekly application meeting and status calls with the customer . Utilize Gen AI models with LLMs to develop… more
- Vanguard (Dallas, TX)
- …on major organizational technology projects preferred. Financial Services and technical experience preferred. + Scrum/Agile Certification strongly preferred. ... We are seeking a Scrum Lead for Wealth Management platform, who is enthusiastic...of Agile/Scrum concepts and principles as they relate to technical capabilities. + Builds and applies methodology that supports… more
- Citigroup (Irving, TX)
- …field and 3 years of experience as an Applications Development Technical Lead Analyst, Software Engineer, Senior Software Engineer, or related position ... Citibank, NA seeks an Applications Development Technical Lead Analyst for its Irving,...6+ to transform batch process to real-time business and customer service interactions. Use Spring Boot and Microservices to… more
- NCR VOYIX (Irving, TX)
- … initiatives. Work closely with the account teams to ensure a seamless customer experience . Responsibilities + Execute company strategies as defined by ELT, ... world to your local favorite around the corner. The Customer Operations Team Lead will manage a...measuring, and reacting to metrics and KPIs to improve customer experience . + Prepare data-driven program analysis… more
- Deloitte (Dallas, TX)
- …payers + Identifying key relationships which would benefit the Deloitte practice and lead technical and to-go-market activities to help business and technical ... technical audiences + Acting as an AI thought leader for each client, including the creation of solutions,...make strategic choices to unlock new growth, elevate the customer experience , drive innovation, and enable competitive… more
- Amazon (Dallas, TX)
- …and ensure compliance with best practices across the organization. As a technical leader , you will influence operational excellence and spearhead continuous ... Description Amazon's Security's Customer Service Security (CSS) team is seeking an...a better-rounded professional. Basic Qualifications - 3+ years of technical product or program management experience -… more
- Amazon (Dallas, TX)
- …their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence * Assist ... communications processes. As a TPM in ES2, you will lead a central program, researching, owning and defining how...of our customers. Basic Qualifications - 7+ years of technical product or program management experience -… more
- Cisco (Dallas, TX)
- … technical and business excellence, to meet revenue goals in the region. As a technical leader , you will lead and mentor a highly motivated sales ... Organization! We are searching for a highly motivated, entrepreneurial-minded technical sales leader who has a passion...Years of Pre-Sales Engineering leadership * 5+ Years of experience as a Pre-Sales Engineer * Knowledge of and… more