- TEKsystems (Troy, MI)
- …Then this opportunity might be for you! We are currently hiring for the Claims Customer Service Representative role, offering advancement opportunities ... call center position that is mainly dealing with homeowner claims . Calls can be as quick as 1 minute...the claim tool to be able to assist the customer and provide accurate information + Handle escalated calls… more
- TEKsystems (Troy, MI)
- Description Position: Customer Claims Specialist - Loss Drafts Call Center We are currently seeking highly motivated individuals to join our Loss Drafts Call ... Center as Customer Claims Specialists. This role is pivotal...an excellent opportunity to contribute meaningfully while developing valuable customer service and industry-specific skills. If you… more
- TEKsystems (Troy, MI)
- …United States Responsibilities: + Responsible for handling inbound calls pertaining to new homeowners' claims or existing claims (will be handling about 40 to 50 ... the claim tool to be able to assist the customer and provide accurate information + Handle escalated calls...also often necessary. Must have: + Working cellphone with service (need to dual authenticate) + At least 1… more
- TEKsystems (Troy, MI)
- …Drafts Team. This is a high level call center position that is mainly dealing with homeowner claims . Calls can be as quick as 1 minute all the way up to 45 minutes. ... - The calls will be pertaining to existing homeowner claims - Navigate between multiple systems to find the...the claim tool to be able to assist the customer and provide accurate information - Handle escalated calls… more
- TEKsystems (Troy, MI)
- …Summary Join a high-level call center team specializing in homeowner insurance claims . As a Loss Drafts Representative , you'll manage emotionally complex ... + Handle 40-50 inbound calls daily regarding existing homeowner claims + Navigate multiple systems and tools to provide...& Experience + 1-2 years of call center experience ( claims , escalations, or insurance preferred) + Excellent verbal and… more
- TEKsystems (Troy, MI)
- Job Title: Call Center Representative - Loss Drafts Team Location: Troy, MI Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: ... Handle 40-50 inbound calls daily regarding existing homeowner insurance claims + Navigate multiple systems to research and provide...information + Document all interactions and updates in the claims system + Manage escalated calls and act as… more
- TEKsystems (Troy, MI)
- …how long each call lasts. - The calls will be pertaining to existing homeowner claims - Navigate between multiple systems to find the answer - Research through the ... claim tool to be able to assist the customer and provide accurate information - Handle escalated calls...Skills & Qualifications MUST HAVE: - working cellphone with service (need to dual authenticate) - at least 1… more
- Robert Half Office Team (Troy, MI)
- Description We are looking for a dedicated and responsive Customer Service Representative to join our team in Troy, Michigan. This is a Contract to permanent ... ability to thrive in a fast-paced environment. Responsibilities: * Provide exceptional customer service by addressing inquiries and resolving issues promptly and… more
- Trinity Health (Farmington Hills, MI)
- …medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and ... PURPOSE** Work Remote Position (Pay Rate: $18.8367-$28.2551) Performs day- to- day customer service activities within the hospital revenue operations of an… more
- Sedgwick (Southfield, MI)
- …environment. + Must meet minimum typing requirements. + Experience: Clerical or customer service experience or equivalent combination of education and experience ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Disability Representative **Disability Representative ** **Our teams connect! We collaborate in… more
- Molina Healthcare (Detroit, MI)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy prior authorization requests and/or appeals. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary… more
- Sedgwick (Southfield, MI)
- …when appropriate. + Maintains professional client relationships and provides excellent customer service . + Meets the organization's quality program(s) minimum ... Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Disability Representative Sr **PRIMARY PURPOSE** : Provides disability case management and… more
- Sedgwick (Southfield, MI)
- …when appropriate. + Maintains professional client relationships and provides excellent customer service . + Meets the organization's quality program(s) minimum ... Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr. **Our teams connect! We collaborate onsite and have a hybrid… more
- Sedgwick (Detroit, MI)
- …empathic and solution-focused. **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** + Provide excellent customer service to external customers and internal support to ... environment. + Must meet minimum typing requirements. + Experience: Clerical or customer service experience or equivalent combination of education and experience… more
- Molina Healthcare (Detroit, MI)
- …experience **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to...and covered benefits, Provider Portal, and status of submitted claims . * Ability to effectively communicate in a professionally… more
- Kemper (Detroit, MI)
- …+ Commit to ongoing development of knowledge and skills **Minimum qualifications:** + Customer service experience + The ability to visit customers and prospects ... from policyholders based on a pre-arranged schedule + Responding promptly to policyholder service requests such as beneficiary changes, claims , loans, etc. +… more
- Sedgwick (Southfield, MI)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... CANDIDATE?** The Designated Litigation Manager acts as the pool client representative , oversees the pool's liability program, ensures the application of management… more
- Arab Community Center for Economic and Social Serv (Sterling Heights, MI)
- …complex decisions. Essential Duties and Responsibilities: + Perform duties as the assigned Customer Service Representative for the division + Answer the ... duties in support of an assigned functional unit. Typically performs tasks related to customer service functions, some or all of reception, clerical work, mail,… more
- CDM Smith (Detroit, MI)
- …skills to balance and prioritize work. * Good attention to detail and customer service skills. Good written and oral communication skills. * Ability ... specialists when appropriate throughout the process. * Obtains the applicant representative 's agreement that all disaster-related damage was described and quantified… more