- iCIMS (Trenton, NJ)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …point for severe or unique technical issues. + Define and track service metrics (eg, resolution time, customer satisfaction) to identify trends, root cause ... desk. This role ensures the delivery of high-quality IT support services, manages a team of service ...desk staff to ensure effective troubleshooting, solution delivery, and customer service . + Uses ITSM platforms (eg,… more
- Cleo (Trenton, NJ)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Trenton, NJ)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- HP Inc. (Trenton, NJ)
- …- Large Format Printers** **About the Role:** Join HP's Global Customer Support Organization as a **Field Service Technician** specializing in **Large Format ... from your home base in New Jersey, traveling to customer sites to ensure their printing solutions run flawlessly....computer/networking skills + **Experience:** + 6-8 years in field service , technical support , or printer… more
- Topcon Positioning Systems, Inc (Bristol, PA)
- …and Electronics aptitude. Troubleshooting electro-mechanical systems will be required. + Strong Customer Service and Support focus + Intermediate knowledge ... business savvy industry knowledge are unmatched. Supporting our customers with training, technical support , consulting & repair is our specialty.?16 locations,… more
- Topcon Positioning Systems, Inc (Bristol, PA)
- …of products. + Communicate with customers over the phone or via e-mail providing technical support . + Process customer orders, assist customers with parts ... industry knowledge are unmatched. Supporting our customers with training, technical support , consulting & repair is our... order entry in an ERP system + Excellent customer service skills + Strong organizational skills… more
- Red River (Trenton, NJ)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …and time away from home can span several weeks at a time. Safety, integrity, technical capabilities, customer service , and an ability to function effectively ... professional manner at all times, regardless of adversity. + Provides exemplary customer service and support (internal and external) that reflects integrity,… more
- Ally (Trenton, NJ)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... for the various Ally Insurance / Dealer Products and Service lines. The ideal candidate must reside in Southern...locations at the direction of claim management. * Perform technical tasks required to support ongoing business… more
- Red River (Trenton, NJ)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Ally (Trenton, NJ)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- Cordis (Trenton, NJ)
- …of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients.If you love ... building relationships that will increase account penetration, revenue growth and customer satisfaction within a specified product line, business segment and/or… more
- BXP (Princeton, NJ)
- …established procedures. + Maintain logs on daily activities and events as required. + Provide technical support to the Lead and Chief Engineer. Assist in the ... with clients via proactive communication, routine follow-up and a high level of customer service . Non-Essential Functions: + Assist in the monitoring and… more
- Parexel (Trenton, NJ)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Trenton, NJ)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Pearson (Trenton, NJ)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Hovione (East Windsor, NJ)
- …regulatory, production, and R&D groups to provide a superior level of customer service and technical support - Develop and accumulate strong Hovione ... commercial service through fast, trustworthy and knowledgeable responses to customer demands - Establish relationships with colleagues in different countries and… more
- Oracle (Trenton, NJ)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Trenton, NJ)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
